Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Courtney Dudley

Houston,TX

Summary

Proactive and results-oriented Human Resource Business Partner with a proven track record of developing and executing business strategies and initiatives that are closely aligned with overarching business objectives. Adept at fostering flexibility and focus while demonstrating expertise in employee relations, leave of absence, recruitment, retention, talent management, and complex problem resolution.

Overview

7
7
years of professional experience

Work History

Human Resource Business Partner

Vacasa
Houston, TX
04.2022 - Current
  • Partnered with Executive leaders on different HR Initiatives and workforce planning
  • Supported international employees across the business
  • Conducted and created a Performance Management system for the Sales Organization
  • Collaborated with senior leadership to develop strategic plans to support business objectives.
  • Manage Sales and Marketing team of over 400 employees
  • Conducted employee relations investigations into safety complaints, allegations of harassment, and civil rights issues.
  • Facilitated resolution of conflicts between employees through mediation or alternative dispute resolution techniques.
  • Drove changes to different areas of operations to align company with HR strategies.
  • Handled employee discipline and termination to address policy infractions.
  • Guided managers and supervisors on resolving discipline issues and employee grievances.
  • Reviewed job descriptions regularly for accuracy and relevance to current roles within the organization.

Human Resource Consultant (Contract)

Nonprofit HR
Houston, TX
03.2022 - Current
  • Partnered with various organizations on different HR initiatives to ensure efficiency and complaince in a tailored approach
  • Partnered with Unionized organizations and negotiated Collective Bargaining Agreements
  • Administered the Leave of Absence and ADAA process across all 50 states
  • Advised senior management team on strategic staffing initiatives and organizational design.
  • Analyzed current organizational culture to develop systemic and scalable counter measures for sustainable change.
  • Designed leadership development programs to monitor employee relations and increase retention.
  • Utilized HRIS data and statistical reports to monitor trends in recruitment, promotions and terminations.
  • Liaised with management and employees to answer inquiries, administer contracts and support problem resolution.
  • Assessed personnel performance and provided guidance for continuous improvement.
  • Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues.
  • Drove changes to different areas of operations to align company with HR strategies.
  • Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.

HR Business Partner

Hanover Company
Houston, TX
06.2021 - 04.2022
  • Worked with business leaders to evaluate and optimize human resources policies.
  • Actively participate in strategic planning, business reviews, and identify business needs.
  • Support the strategic and operational growth of the global team
  • Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
  • Diagnosed potential personnel issues to create action plans to eliminate complications.
  • Conducted new employee orientation to introduce employees to policies, culture and objectives.
  • Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
  • Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
  • Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.
  • Analyzed compensation and benefits policies to develop modifications and establish competitive programs.
  • Strategized long-term business needs by driving employee feedback for process improvements.
  • Organized company-wide events to increase personnel engagement and satisfaction.
  • Researched employee relations issues and conducted meetings with employees and supervisors.
  • Created content for weekly company wide newsletter
  • Created visual reports to reflect exit interview data and turnover

Human Resources Representative

Tilson Home Corporation
Houston, TX
07.2020 - 06.2021
  • Created recruitment strategies to drive interest for top prospects
  • Explained human resources policies and procedures to all employees.
  • Created job descriptions to attract targeted talent pool within market wage range.
  • Selected and interviewed candidates for all available positions.
  • Complied with local, state and federal laws and established organizational standards.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Discussed medical, dental, short-term and long-term benefit plans with new hires and eligible employees with status changes.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and completion.
  • Answered employee questions during entrance and exit interview processes.
  • Designed new employee onboarding packages and experience
  • Supported employees with benefits enrollments by guiding process and answering questions.
  • Liaised between management and employees to deliver conflict resolution, resolve problems and interpret compensation and benefits policies.
  • Enforced compliance with federal, state and local employment regulations and laws from EEO to ADA.
  • Supervised staff and client training to ensure comprehensive knowledge of federal, state and local regulations.
  • Reviewed employee enrollments to verify accuracy, inputting all information into company's database.

Human Resources Generalist

Datalog Geological Services LLC
Houston, TX
11.2016 - 07.2020
  • Educated job applicants of expected job tasks, compensation and benefits to set clear expectations
  • Maintained compliance with all local, state and federal laws, as well as established organizational standards
  • Completed payroll processing from start to finish for more than 120 employees
  • Worked on 401(k) administration, FMLA and workers' compensation claims and benefits
  • Answered employee questions during entrance and exit interview processes
  • Generated employee tracking reports each month
  • Onboarded new staff and facilitated new hire orientation.
  • Explained human resources policies and procedures to all employees.
  • Worked with department managers to assess needs
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Ran queries and reports through ADP system.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
  • Coordinated workers' compensation insurance and managed claims.
  • Advised leadership, consultants and other personnel on driving HR policies, and business strategy implementation.

Education

Bachelor of Science - Liberal Arts And Social Science, Sociology

University of Houston
Houston, TX
2017

Skills

  • Union Experience
  • Leave of Absence (across all 50 states)
  • HRIS Systems
  • Employee Relations
  • International Human Resources
  • Talent Management
  • Benefits Administrator
  • Staff training and development
  • Policy implementation
  • Improving employee engagement
  • Recommending policy improvements
  • Data analytics
  • Workforce Planning
  • Employee Handbook Development
  • Leadership development

Affiliations

  • Member, Alumni Association

Timeline

Human Resource Business Partner

Vacasa
04.2022 - Current

Human Resource Consultant (Contract)

Nonprofit HR
03.2022 - Current

HR Business Partner

Hanover Company
06.2021 - 04.2022

Human Resources Representative

Tilson Home Corporation
07.2020 - 06.2021

Human Resources Generalist

Datalog Geological Services LLC
11.2016 - 07.2020

Bachelor of Science - Liberal Arts And Social Science, Sociology

University of Houston

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Courtney Dudley