Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Durham

Aransas Pass,TX

Summary

Dynamic Office Manager with a proven track record at Horizon Mud Company, excelling in organizational skills and customer service. Enhanced operational efficiency through streamlined document management and effective team leadership. Skilled in account reconciliation and administrative support, fostering a productive workplace culture while maintaining confidentiality and trust.

Overview

9
9
years of professional experience

Work History

Office Manager/ Reconcile Wells

Horizon Mud Company
08.2011 - 11.2016
  • Assisted in managing daily office operations and maintaining organized filing systems.
  • Supported scheduling of meetings and appointments for team members.
  • Maintained office supplies inventory, ensuring availability of essential materials.
  • Handled incoming communications, directing inquiries to appropriate personnel.
  • Implemented office organization strategies, improving workflow efficiency.
  • Provided administrative support for project management tasks and documentation processes.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Office Manager

Durham Electric & AC
06.2007 - 08.2011
  • Streamlined office operations to improve efficiency and reduce overhead costs.
  • Developed and implemented organizational systems for document management and filing.
  • Coordinated scheduling and logistics for meetings, ensuring resources were optimally utilized.
  • .Oversaw inventory management, maintaining optimal stock levels of office supplies.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Education

Bachelor of Science - Early Childhood Education

A&M Corpus Christi
Corpus Christi, TX
05-2007

High School Diploma -

Richard King High School
Corpus Christi, TX
05-1999

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Bookkeeping
  • Document management
  • Clerical support
  • Account reconciliation
  • Inventory control
  • Administrative oversight
  • Database administration
  • Data retrieval systems
  • Team leadership
  • Multitasking and organization
  • Attention to detail

Timeline

Office Manager/ Reconcile Wells

Horizon Mud Company
08.2011 - 11.2016

Office Manager

Durham Electric & AC
06.2007 - 08.2011

Bachelor of Science - Early Childhood Education

A&M Corpus Christi

High School Diploma -

Richard King High School

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