Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Courtney Eckes

Clarksburg,WV

Summary

Licensed Practical Nursing Student currently enrolled and attending accredited nursing program. Offers outcome-based nursing care under supervision of RN and observes and reports patient response and progress to interventions. Working knowledge of nursing fundamentals, medical clinics and acute care healthcare environments to demonstrate skills necessary to care for patients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registration Specialist

Mountainstate Orthopedic Associates
10.2021 - 02.2023
  • Assisted in training new Registration Specialists, sharing best practices and helping them become proficient in their roles.
  • Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
  • Managed high-volume workloads while consistently meeting deadlines for processing registrations and updating records.
  • Assisted in developing educational materials related to the registration process for both staff members and patients.

Appointment Scheduler

Spectrum Optical
07.2021 - 10.2022
  • Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
  • Answered phone calls and answered questions from potential customers.
  • Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
  • Acted as first point of contact and set appointments for prospective clients.

Registration Specialist

WVU Medicine- Chestnut Ridge Center
12.2018 - 08.2020
  • Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
  • Organized patient files, ensuring easy access for medical professionals while maintaining strict privacy standards.
  • Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing and coding questions.

Medical Assistant

Morgantown Eye Associates
06.2018 - 10.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Patient Service Representative

Fairmont Home Medical Equipment And Supplies
07.2017 - 04.2018
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.

Education

Practical Nursing

United Technical Center
Clarksburg, WV
06.2024

Skills

  • Medication Administration
  • Direct Patient Care
  • Vital Signs Monitoring
  • HIPAA Compliance
  • Clinical Documentation
  • EMR / EHR
  • ADL Assistance
  • Patient Assessments
  • Injection Administration
  • Catheter Care

Certification

  • American Heart Association- BLS
  • OSHA 10 Healthcare

Timeline

Registration Specialist

Mountainstate Orthopedic Associates
10.2021 - 02.2023

Appointment Scheduler

Spectrum Optical
07.2021 - 10.2022

Registration Specialist

WVU Medicine- Chestnut Ridge Center
12.2018 - 08.2020

Medical Assistant

Morgantown Eye Associates
06.2018 - 10.2018

Patient Service Representative

Fairmont Home Medical Equipment And Supplies
07.2017 - 04.2018

Practical Nursing

United Technical Center

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Courtney Eckes