Courtney Etheridge
Ennis,TX
Summary
Results-driven Inventory Manager with a demonstrated record of running lean departments. Successful at keeping records current and accurate. Offering 10 years of experience strengthening processes, realigning teams, and overhauling structures to keep operations responsive to changing industry and company demands.
Overview
10
10
years of professional experience
Work History
Outbound Lead and Inventory Specialist
Crate And Barrel
03.2023 - 03.2024
- Enhanced team productivity by implementing efficient outbound strategies and streamlining processes.
- Developed strong customer relationships through consistent follow-ups and personalized communication.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Trained new hires on company procedures, products, and best practices for successful outbound calling.
- Implemented quality control measures to ensure consistency in messaging and approach across the outbound team.
- Organized weekly meetings focused on continuous improvement initiatives, leading to more effective workflows within the outbound department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Handled day-to-day shipping and receiving overseeing more than 3000 packages per day.
Training Manager
Russell Stover Chocolates
03.2022 - 03.2023
- Enhanced employee performance by designing and implementing comprehensive training programs.
- Reduced onboarding time for new hires through the development of effective orientation modules.
- Improved employee retention rates by creating engaging and interactive learning materials.
- Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
- Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
Accounting Clerk
Mahle Behr
08.2020 - 01.2022
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Brought errors to near-zero in reporting, payroll administration and general bookkeeping.
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
Inventory Control Analyst
Airmethods
05.2018 - 04.2020
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management
- Supported senior company leaders by delivering reports outlining performance to drive process improvements
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
Operations Manager
Automated Safety Hitch
08.2016 - 05.2018
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate
- Built, supervised and mentored 6 teams and leaders in receiving and inbound operations
- Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports
- Maintained accurate and complete documentation for all financial department procedures
Shipping And Receiving Clerk
Employee Solutions
01.2014 - 04.2017
- Led warehouse improvement initiatives to advance operational efficiencies
- Maximized sales by shipping on time and accurately
- Trained staff on material handling processes to reduce shipping times
- Created reports, correspondence and spreadsheets with Microsoft Office programs
- Followed-up with staff and customers regarding missing or needed information
Education
High School Diploma -
Boyd Highschool
Boyd, TX2010
Skills
- Business Operations
- MS Office
- SAP Expertise
- Invoice Coding Familiarity
- Excellent Managerial Techniques
- Superior attention to detail
- Shipment coordinating
- Logistics Data Gathering
- Business Operations
- Inventory
Timeline
Outbound Lead and Inventory Specialist
Crate And Barrel
03.2023 - 03.2024
Training Manager
Russell Stover Chocolates
03.2022 - 03.2023
Accounting Clerk
Mahle Behr
08.2020 - 01.2022
Inventory Control Analyst
Airmethods
05.2018 - 04.2020
Operations Manager
Automated Safety Hitch
08.2016 - 05.2018
Shipping And Receiving Clerk
Employee Solutions
01.2014 - 04.2017
High School Diploma -
Boyd Highschool
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridSimilar Profiles
SONIA ANDERSONSONIA ANDERSON
Operations/Warehouse Inventory Specialist at Crate and BarrelOperations/Warehouse Inventory Specialist at Crate and Barrel
David ThompsonDavid Thompson
Assistant Store Manager at Crate and BarrelAssistant Store Manager at Crate and Barrel
Jessica AnguianoJessica Anguiano
Associate Merchandise Planner at Crate and BarrelAssociate Merchandise Planner at Crate and Barrel
Gricel AvilesGricel Aviles
Assistant Store Manager Visual at Crate and BarrelAssistant Store Manager Visual at Crate and Barrel
Rebecca SternerRebecca Sterner
Patient Support Specialist I at React DXPatient Support Specialist I at React DX