Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Eubanks

Shreveport,LA

Summary

  • Adept at managing high-volume transactions and fostering positive client relationships, demonstrated during tenure at Sabine State Bank & Trust. Excels in money handling and banking software, coupled with a commitment to professionalism and courtesy. Proven track record in enhancing customer satisfaction and streamlining operations, achieving a significant reduction in wait times.
  • Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
  • Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Overview

6
6
years of professional experience

Work History

Bank Teller

Sabine State Bank & Trust
08.2022 - 05.2024
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Processed customer transactions promptly, minimizing wait times.

Babysitter

Self-employeed
06.2021 - 08.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Provided safe transportation to and from school and extracurricular activities.

CNA Student

Woods Haven Nursing Home & Rehab
01.2021 - 06.2021
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.

Receptionist

Black Bayou Construction
01.2018 - 01.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

High School Diploma -

Jena High School
Jena, LA
05.2018

Skills

  • Professionalism and Courtesy
  • Money Handling
  • Deposit and withdrawal management
  • Cash counting
  • Banking Software Familiarity
  • Organization skills
  • Time Management
  • Data Entry

Timeline

Bank Teller

Sabine State Bank & Trust
08.2022 - 05.2024

Babysitter

Self-employeed
06.2021 - 08.2022

CNA Student

Woods Haven Nursing Home & Rehab
01.2021 - 06.2021

Receptionist

Black Bayou Construction
01.2018 - 01.2021

High School Diploma -

Jena High School

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Courtney Eubanks