Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Courtney Fay

Courtney Fay

Rochester,NY

Summary

Highly energetic, results-driven application solution developer. Problem solver with a goal towards improving accuracy and efficiency of workflows and procedures. Passionate about making a difference to an internal team and external organizational goals. Self-motivated Developer adds high level of experience over more than 20 years collaborating and working on multiple database projects. Focused on developing customized interfaces that factor in unique demands for accessibility, reachability and security. Organized approach to meeting multiple, concurrent deadlines. Pulls from active knowledge of current technology landscape to promote best practices in deliverables.

Overview

24
24
years of professional experience
4
4
years of post-secondary education

Work History

Sr. Developer

Harris Beach PLLC
08.2004 - 03.2024
  • Application solution development
  • HotDocs Advance
  • SQL Administrator
  • SQL/ Access Application development
  • VBA scripting
  • Strategic development for collecting, processing, culling, review, and production of e-discovery
  • ACA Development and Analysis
  • Nuix E-Discovery Workstation Administrator
  • Ruby automation
  • Introspect 5/6 Administrator
  • Law Pre-discovery

Field Director

Committee To Elect Malik Evans · Part-time
05.2021 - 06.2021
  • Development and management of phone bank program
  • Development and management of texting program
  • Development and management of custom voter database application
  • SQL query development for targeted voter outreach
  • Targeted data analysis
  • Volunteer outreach
  • Relational organizing

AS400 Operations

IBM
01.2003 - 01.2004
  • Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
  • Improved customer satisfaction rates through timely communication and effective issue resolution.
  • Run scheduled tests, development of knowledgebase material.
  • Ensure highest performance quality.

Director of Operations

Monroe County Democratic Committee
05.2001 - 03.2003
  • Management of IT operations
  • Development of strategies for campaign outreach
  • Campaign materials, call and walk lists, coordinate volunteer efforts
  • Manage GOTV efforts for committee campaigns
  • Oversee committee designation process

IS Analyst

Monroe County Board Of Elections
08.2000 - 04.2001
  • AS 400 reporting with Crystal Reports
  • Prepare election machines
  • Run audits of voting machines
  • Report development of registered voters
  • Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.

Education

Bachelor of Science - Political Science

SUNY College At Brockport
Brockport, NY
Sep.1996 - May.2000

Skills

  • SQL Server, SSMS, SSRS
  • VAN/VoteBuilder campaign organizing software
  • NGP8
  • Scale to Win Dialer and Peer-to-Peer Texting administration
  • GetThru Dialer and Texting administration
  • HotDocs
  • Microsoft Office Applications
  • Law Pre-Discovery
  • Nuix
  • Wordpress, Squarespace, and Wix content development
  • Technical Writing
  • Documentation And Reporting

Interests

Volunteering, relational organizing, reading, writing, camping, cooking, art, and theater.

Timeline

Field Director

Committee To Elect Malik Evans · Part-time
05.2021 - 06.2021

Sr. Developer

Harris Beach PLLC
08.2004 - 03.2024

AS400 Operations

IBM
01.2003 - 01.2004

Director of Operations

Monroe County Democratic Committee
05.2001 - 03.2003

IS Analyst

Monroe County Board Of Elections
08.2000 - 04.2001

Bachelor of Science - Political Science

SUNY College At Brockport
Sep.1996 - May.2000
Courtney Fay