Courtney Felix
Pasadena,CA
Summary
Reliable and dynamic professional with comprehensive experience in coordinating schedules, documentation management, and ensuring seamless operations. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, consistently demonstrating a reliable and organized approach to achieving goals.
Overview
4
4
years of professional experience
Work History
Scheduling Coordinator
Cortica
08.2023 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
- Collaborated with other schedulers across different departments to share best practices for efficient coordination methods throughout the organization.
- Fostered strong relationships with patients, ensuring a positive experience throughout their care journey.
Scheduling Coordinator
GrandCare Home Health Services
03.2022 - 08.2023
- Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.
- Communicated schedule changes to appropriate department personnel and other ancillary areas.
- Utilized MS Office and Excel to analyze data and create spreadsheets.
- Entered information into system to update status reports.
- Copied and faxed important information for patient and client records.
- Sent out frequent telephone or email reminders of scheduled meetings to participants.
- Provided reminder calls to clients prior to scheduled visits.
- Interviewed individuals to complete documents, case histories or forms.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Administrative Assistant
Vegan Beauty Addict
02.2022 - 03.2023
- Proofread content for typo-free emails, memos, and documentation.
- Generated and maintained social media profiles across social media platforms by performing copywriting, posting, reporting and responding tasks.
- Prepared and prioritized calendars and correspondence.
- Edited and proofread social media and blog posts.
- Responded to inquiries via email, telephone, and social media accounts.
- Created captivating articles that increased search engine optimization.
- Promoted targeted content through various social networking sites.
- Scheduled and coordinated meetings and appointments for supervisors.
Education
Associate of Science - Business Management
Santa Monica College
03.2017
Skills
- Proactive
- Multitasking and Time Management
- Self-Motivated
- Organized and Efficient
- Office Management
- High Technical Proficiency
- Creative Problem Solving
- Interpersonal and Written Communication
- Data Entry
- Telephone Etiquette
- Calendar Coordination
- Strategic Planning
Timeline
Scheduling Coordinator
Cortica
08.2023 - Current
Scheduling Coordinator
GrandCare Home Health Services
03.2022 - 08.2023
Administrative Assistant
Vegan Beauty Addict
02.2022 - 03.2023
Associate of Science - Business Management
Santa Monica College
Similar Profiles
Emma MaltzEmma Maltz
Behavior Interventionist (BI) at CorticaBehavior Interventionist (BI) at Cortica
Alison DilbeckAlison Dilbeck
Behavior Technician at CorticaBehavior Technician at Cortica
Lynnette HendersonLynnette Henderson
Scheduling Care Coordinator at CorticaScheduling Care Coordinator at Cortica
Kenneth BitangaKenneth Bitanga
Line Cook at SLS Hotel, a Luxury Collection Hotel, Beverly HillsLine Cook at SLS Hotel, a Luxury Collection Hotel, Beverly Hills
Isaak PerezIsaak Perez
Crew Member at PopeyesCrew Member at Popeyes