Summary
Overview
Work History
Education
Skills
Accomplishments
Community Service
Timeline
Generic

Courtney Finn

Millersville,MD

Summary

Senior Ceramic Material and Process Specialist with 9 years of experience optimizing ceramic processes and ensuring industry compliance. Proficient in SAP, ERP and MS Office Suite, with a strong aptitude for data analysis and implementing process improvements to enhance productivity and reduce costs. Recognized for leadership abilities, excelling in mentoring teams and collaborating with engineering professionals to foster innovation and drive efficiency.

Overview

12
12
years of professional experience

Work History

Senior Ceramic Material and Process Specialist

NORTHROP GRUMMAN
06.2015 - Current
  • Manage and operate complex ceramic process equipment, ensuring high-quality output and regulatory compliance
  • Train and mentor team members, enhancing skills and significantly boosting team efficiency
  • Update process documentation, maintaining accuracy and adherence to industry standards
  • Collaborate with engineering to implement process improvements, increasing productivity and reducing costs
  • Analyze process data, providing actionable recommendations to engineering for optimization.

Accounts Receivable Lead

SMARTLINK, LLC
08.2013 - 06.2015
  • Managed invoicing for major clients using SAP, ensuring timely and accurate billing
  • Resolved invoice issues, improving client satisfaction and reducing payment delays
  • Created and maintained detailed Excel spreadsheets for financial tracking
  • Processed and submitted payments via multiple channels, ensuring seamless operations
  • Communicated daily with satellite offices and vendors to guarantee smooth operations.

Patient Service Associate

MERCY MEDICAL CENTER
05.2012 - 08.2013
  • Supported Chief of General Surgery with administrative tasks, improving clinic efficiency
  • Scheduled patient appointments, optimizing time management and patient flow
  • Processed test authorizations, reducing patient wait times and enhancing service quality
  • Managed inventory of supplies to ensure availability and minimize shortages
  • Handled co-pays and coordinated with cashier office weekly, maintaining accurate financial records.

Secretary/Personal Assistant

GERARD E. EVANS, LTD.
03.2012 - 04.2012
  • Supported top Lobbyist, managed calls and coordinated visitor information, ensuring smooth operations
  • Handled office equipment and processed orders for meetings, enhancing efficiency
  • Attended bill hearings and delivered documents to Delegates/Senators, ensuring timely communication
  • Thrived in fast-paced environment, contributing to team success.

Education

Bachelor Of Science - Health Education

Salisbury University
Salisbury, MD
05.2010

Some College (No Degree) - General Studies

Anne Arundel Community College
Arnold, MD

Skills

  • Microsoft Word
  • PowerPoint
  • Outlook
  • Excel
  • Misys
  • Epic
  • Allscripts
  • Meditech
  • SAP
  • ERP
  • Xign
  • ISupplier
  • Microsoft Teams

Accomplishments

  • Dean's List; Spring 2009
  • Unsung Hero Award; Salisbury Lacrosse Spring 2009

Community Service

Anne Arundel County Parks and Recreation, Camp Counselor; 2002-2006

Timeline

Senior Ceramic Material and Process Specialist

NORTHROP GRUMMAN
06.2015 - Current

Accounts Receivable Lead

SMARTLINK, LLC
08.2013 - 06.2015

Patient Service Associate

MERCY MEDICAL CENTER
05.2012 - 08.2013

Secretary/Personal Assistant

GERARD E. EVANS, LTD.
03.2012 - 04.2012

Bachelor Of Science - Health Education

Salisbury University

Some College (No Degree) - General Studies

Anne Arundel Community College
Courtney Finn