Courtney Froehlig
Los Angeles,CA
Summary
Policy leader with 8+ years of experience at the intersection of research, risk assessment, and policy development. Expert in designing scalable, ethical standards that protect users and uphold platform integrity. Brings systems thinking to tackle complex harms and promote human-centered design, digital literacy, and safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead, Product Policy
TikTok
09.2021 - Current
- Directed policy development addressing mental health, exploitation, nudity, and youth wellbeing.
- Managed a team of four subject matter experts focusing on abuse, trafficking, smuggling, disordered eating, and safety by design.
- Advised on content classification, dispersion models, and feed quality strategy.
- Created youth risk calculator for new product features; facilitated calibration across cross-functional product and policy teams.
- Supported launch of Global Youth Council; collaborated with US Content Advisory Council on youth digital literacy campaign for 2024 election.
- Delivered global training and enforcement guidance to bolster consistent moderation practices.
- Drove age-assurance policy roadmap and conducted risk assessments for DSA and UK OSA.
Learning Experience Designer
General Assembly
03.2021 - 08.2021
- Designed and facilitated technical trainings in Python, data analytics, and product thinking for enterprise teams.
Postdoctoral Visiting Researcher
University of Oslo
12.2020 - 03.2021
- Led ethnographic research on classroom digital dialogue using a social media-inspired educational app (TalkWall).
- Advised on evaluation strategy for the Digitalised Dialogues Across the Curriculum project.
PhD Researcher, Education
University of Cambridge
10.2016 - 12.2020
- Led design-based research to improve perspective-taking and empathy in early childhood classrooms.
- Directed parent engagement projects supporting literacy and emotional learning.
Policy Advisor (Fellowship)
UK Department for Digital, Culture, Media & Sport (DCMS)
04.2019 - 09.2019
- Authored policy recommendations for the UK’s Online Harms White Paper.
- Co-authored the Loneliness Strategy Annual Report; evaluated multi-agency mental health interventions.
Education
Ph.D. - Education
University of Cambridge
12.2020
Data Science Immersive -
General Assembly
01.2020
M.Phil. - Psychology & Education
University of Cambridge
12.2016
B.A. - Psychology & Human Development
University of California, San Diego
12.2013
Skills
- Content policy leadership
- Risk reduction strategies
- Regulatory compliance
- Mixed-methods data analysis
- Impact evaluation
- Training design and assessment
Publications
- Investigating Children’s Perspective Taking and Normative Frames of Social Understanding, 2021, University of Cambridge
- Loneliness Annual Report: The First Year, 2020, DCMS
- A Dialogue about Educational Dialogue, 2018, Cambridge Working Paper Series
- Promoting Perspective Taking through Shared Reading, 2017, Oxford STORIES Conference
- Voluntary Principles for Combating Image-Based Sexual Abuse, 2023, CDT, CCRI, NNEDV
- The Educated Brain Policy Brief: Late Childhood & Adolescence – Policy Brief
Presentations
- TrustCon 2024: Assessing Online Child Sexual Exploitation and Abuse (OCSEA) Risk in Product Development, Tech Coalition,
- TrustCon 2024: Youth Perspectives Panel
- Dallas Crimes Against Children Conference 2022: TikTok and Minor Safety
Certification
- Certified Mindfulness Meditation Teacher, Greater Good Science Center at UC Berkeley and the Awareness Training Institute
Timeline
Lead, Product Policy
TikTok
09.2021 - Current
Learning Experience Designer
General Assembly
03.2021 - 08.2021
Postdoctoral Visiting Researcher
University of Oslo
12.2020 - 03.2021
Policy Advisor (Fellowship)
UK Department for Digital, Culture, Media & Sport (DCMS)
04.2019 - 09.2019
PhD Researcher, Education
University of Cambridge
10.2016 - 12.2020
Ph.D. - Education
University of Cambridge
Data Science Immersive -
General Assembly
M.Phil. - Psychology & Education
University of Cambridge
B.A. - Psychology & Human Development
University of California, San Diego
Similar Profiles
Alexander UriarteAlexander Uriarte
US Data Security - Trust and Safety User Support at TikTokUS Data Security - Trust and Safety User Support at TikTok
ANDREW ROGOWSKIANDREW ROGOWSKI
Global Publisher Solutions Manager, Sports at TikTokGlobal Publisher Solutions Manager, Sports at TikTok
Liam SirnicLiam Sirnic
Account Manager - SMB at TikTokAccount Manager - SMB at TikTok
Stefano BrunoStefano Bruno
ADSO TnS-OPS-AI DATA SERVICE AND ECO OPERATIONS-EMEA-SAFETY OPERATIONS - QUALITY ASSURANCE at TikTokADSO TnS-OPS-AI DATA SERVICE AND ECO OPERATIONS-EMEA-SAFETY OPERATIONS - QUALITY ASSURANCE at TikTok
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group