Courtney G. Cannon

Work History

Parent Advisor

Florida School For The Deaf And Blind

10.2019 - Current

Provide support to parents through one-on-one consultations, addressing individual concerns and needs.
Organize community events for families, fostering a supportive network among parents and educators.
Implemented peer mentorship programs connecting experienced parents with newer members of the community.
Managed confidential family records while maintaining strict adherence to privacy regulations.
Developed tailored strategies to assist parents in managing behavioral issues and academic challenges.
Connected families with relevant community resources, ensuring access to necessary services and support systems.
Collaborated with parents and teachers to help students reach potential.

Marketing & Communications Project Manager

Astronaut Scholarship Foundation

06.2024 - 06.2025

Designed and executed marketing emails, newsletters, and campaigns
Managed content calendar for the year
Scheduled interviews for video production and ensured the interviewer and interviewee were set up for success
Coordinated with an external Communications Agency on social media needs
Enhanced brand visibility through various marketing collateral.
Managed multiple marketing projects simultaneously, ensuring timely completion and adherence to budget constraints.
Streamlined project management processes for improved efficiency and timely delivery of projects.
Collaborated with cross-functional teams to ensure seamless execution of marketing initiatives.

Adjunct Professor - American Sign Language

University of Central Florida

02.2024 - 08.2024

Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
Taught American Sign Language courses, providing instruction to up to 50 undergraduate students
Developed curriculum standards, lesson plans and syllabi
Implemented innovative teaching methods to accommodate diverse learning styles and needs.
Planned lectures, assignments, and assessments to align with the necessary course curriculum
Boosted class participation rates by fostering a positive and collaborative learning environment.
Enhanced student comprehension by employing diverse teaching methods and incorporating multimedia resources.
Evaluated and revised lesson plans and course content to achieve student-centered learning.

Traffic and Production Coordinator

Gallaudet University

03.2022 - 06.2024

Cross-functional in University Communications: Creative, Communications, Web, Operations, and Sponsorship Teams to strategize and optimize internal and external communications.
Acted as project Manager for our new website.
Sent out the communications, set up meetings with corresponding stakeholders, and collected feedback to feed into Asana and Trello for the web team of 5.
Served as the front-line face of University Communications, providing customer service and strategizing how to move customers through the pipeline.
Planned, developed, revised, and translated campaign plans and workflows into scheduled, actionable tasks for the creative team in Asana.
Partnered with the Creative Producer to keep stakeholders informed and involved in campaigns or projects by facilitating Intake Meetings and providing exceptional customer service.
Monitored and maintained campaign calendars and assist the Creative Producer and Creative Director in implementing the full campaign plan, including the budget.
Served as the primary point of contact for talent management, documenting names and contact information for actors, contractors, writers, and other campaign professionals.
Worked closely with Operations and Web teams to plan and evaluate analytics of behavior usage of gu.live, Google Analytics, and Asana.
Created and delivered news articles for our 50,000-member external audience via our bi-weekly HIS newsletter via our CRM, HubSpot.
Copywrote for campaign webpages such as gu.live/iamgallaudet.
Educated the Marketing and Communications Team on digital Accessibility and Inclusive features.
Created a request form in Asana for the Sponsorship team and assisted with monitoring the incoming requests.
Acted as the centralized point of contact for Sponsorship facilitation between the committee and clients.
Coordinated communication between departments, fostering a collaborative work environment.
Monitored and tracked progress of all production tasks for on-time delivery.
Ensured timely delivery of projects by closely monitoring schedules and milestones.
Boosted team productivity, assigning tasks according to individual strengths and capabilities.
Contributed to successful project completion by effectively managing resources and budgets.
Established feedback loop with customers, incorporating their input into product improvements.
Enhanced team efficiency by implementing new project management software, facilitating better communication and task tracking.
Detail-oriented with sponsorship operations, ensuring that assets and items of the sponsorship agreements are completed.
Coordinated with production team to support productivity targets and deadline management.

Outreach and Events Specialist

Gallaudet University

01.2022 - 03.2022

Maintained and updated repositories of various datasets, including outreach, sponsorships, conferences, events, and marketing materials for all areas of marketing and recruitment.
Oversaw the University-Wide Calendar utilizing the platform, Tandem.
Collaborated with staff on technical issues, producing recurring reports, and originated best practices for customer experience and engagement on public-facing platforms.
Supported the Admissions Office with the online chatbot, Olark, resolving any technical issues and ensuring the agents were using the appropriate methods to feed new leads into Slate.
Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

Undergraduate Enrollment & Youth Marketing

Gallaudet University

06.2021 - 12.2021

Served as a liaison between the Office of Admissions and University Communications as a Marketing Strategist to ensure all marketing efforts were met following Brand guidelines.
Communicated with stakeholders utilizing digital communications on the status of projects and campaigns.
Coordinated marketing and campaign projects among creative team members via the project management platform Wrike.
Analyzed Data from various Slate and Google Analytics platforms as the drive to strategize enrollment methods.
Communicated with stakeholders and subject matter experts in the internal and external Gallaudet community to ensure the highest quality information was accurate and up to date.
Worked effectively in fast-paced environments.

Marketing/Writing Contractor

Gallaudet University

03.2021 - 06.2021

Researched and wrote all copy and content for University Communications’ campaign, 'Gallaudet vs. ACME'
Participated in feedback meetings with the team and implemented feedback into the copy.
Managed Gallaudet’s Social Media accounts, Facebook, Instagram, LinkedIn, and Twitter.
Gathered content and design to post on all Gallaudet’s Social Media platforms.
Typed up all SRT files and uploaded them to YouTube for captions to appear on all videos for this campaign.
Delivered high-quality work on time and within budget, earning positive feedback from clients.
Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Established long-term relationships with clients, resulting in increased repeat business.

American Sign Language Instructor

Bishop Moore Catholic High School

08.2017 - 06.2021

Used grades from quizzes and tests as my driving point for data analysis.
Planned, developed, and created content videos in American Sign Language and managed my YouTube Channel.
Implemented content videos into various learning platforms to accommodate multiple learning styles.
Assisted with adding an ASL 4 class and wrote and developed a curriculum for ASL 4.
I successfully graduated the very first group of seniors taking all four years of ASL, which consisted of five students. Two years later, I graduated with 13 students, taking all four years of ASL.
I worked with the marketing team to promote my ASL class via social media and news, tripling enrollment with a waiting list.
Implemented lesson plans in-person and via Zoom, incorporating various technology platforms such as Kahoot and NearPod.
Communicated and fostered relationships with students through the LMS platform, Schoology.
Served as an advocate for American Sign Language education both within the school community and at regional events.
Collaborated with colleagues to develop interdisciplinary lessons and projects, promoting a holistic approach to education.

Summary

Overview

Work History

Parent Advisor

Marketing & Communications Project Manager

Adjunct Professor - American Sign Language

Traffic and Production Coordinator

Outreach and Events Specialist

Undergraduate Enrollment & Youth Marketing

Marketing/Writing Contractor

American Sign Language Instructor

Education

M.A. - Early Intervention for the Deaf Education

B.S. - Business Administration with a focus in Marketing

Skills

Community Service

Languages

Timeline

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