COURTNEY A GAUDIN
Brand Ambassador
New Orleans,LA
Summary
Well-qualified experienced ambassador, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in building good rapport and engaging with consumers.
Overview
16
16
years of professional experience
Work History
BRAND AMBASSADOR
VARIOUS COMPANIES
New Orleans, LA
01.2017 - Current
- Communicated product value, quality and style to educate and entice potential customers
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders
- Snapped professional quality photographs to use on social media channels for promotional campaigns
- Analyzed consumer usage patterns to identify trends and target key demographics
- Set up and break down promotional booths and tents
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
BACKGROUND ACTOR
STAND, VARIOUS COMPANIES
New Orleans, LA
09.2013 - Current
- Being readily available for production to set up marks, eye lines and angles
- Committed to following set guidelines and procedures
- Experience with the ins and outs of small and large sets for different projects.
ACTOR, PRODUCER, DIRECTOR
SKY IS LIFE PRODUCTIONS
River Ridge, LA
01.2019 - 01.2022
- Learned about characters in scripts and relationships to each other to develop role interpretations
- Wrote original or adapted material for film, web-series and live performances
- Planned video shoots in studio and remotely by managing production through all stages to completion
- Studied scripts to successfully portray numerous characters in drama and comedies through speech, body language and movement
- Presented production ideas and determined creative scenarios for production and delivery
- Realigned production schedules to factor in changing conditions such as materials shortages and changing designs
- Directed work of lighting and sound crews to coordinate efficient production operations
- Assessed final products to check quality and consistency with creative vision
- Aided in the auditioning and casting process
- Evaluated scripts to identify creative strategies and resource needs for effective production.
GYM MANAGER
ANYTIME FITNESS
Harvey, LA
06.2019 - 03.2020
- Maintained inventory and reorders
- Restocked supplies
- Enforced rules and held customers accountable for not following gym regulations
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons
- Serviced complex equipment quickly to minimize wait times for specific machines
- Identified issues, analyzed information and provided solutions to problems
- Worked closely with the owners to maintain optimum levels of communication to effectively and efficiently complete projects
- Handled day-to-day running of errands to ensure high levels of productivity and progression.
CASHIER
FANATICS, INC
New Orleans, LA
10.2017 - 03.2020
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Processed POS transactions and refunds
- Served needs of more than thousands of customers in busy stadium environments by assisting them with purchases and locating items
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Met and exceeded up sell goals by highlighting target merchandise with strategic promotional approaches.
Order Entry Processor
Intuitive Solutions
Donaldsonville, LA
04.2018 - 10.2018
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Updated company tracking system with latest information.
- Communicated with customers to address order inquiries, changes and cancellations.
- Provided regular updates to customers regarding orders to maintain transparency and customer trust.
- Processed customer orders in line with established policies and procedures.
- Input order information into system and updated customer accounts to document and track customer orders.
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
- Recommended merchandise and services that would meet customer needs.
Merchandiser
Walt Disney World
Orlando, FL
01.2007 - 08.2007
- Established strong vendor relationships to maintain and support business.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks by size, style, and color.
- Monitored and replenished display inventory and restructured according to available stock.
Education
Theater Arts/Film/Television, Production
Louisiana State University
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Disney University
Skills
Can-do attitudeProduction supportStand-in experienceProofreadingScript review and revisionAccepts direction and coaching graciously
Exceptional and Effective Communicator
Cast and Crew SupervisionProject ManagementEntertainment Industry and Business BackgroundResponsibleRelationship builder
Branding
Product demonstration
Sales expertise
Tech-adequate
Problem-Solver
Excels in fast-paced environments
Skilled in dealing with large crowds and high volume calls
Attention to Detail
Excellent Telephone Etiquette
Adapts quickly and fast learner
Customer Service Representative
Data Entry
Timeline
GYM MANAGER
ANYTIME FITNESS
06.2019 - 03.2020
ACTOR, PRODUCER, DIRECTOR
SKY IS LIFE PRODUCTIONS
01.2019 - 01.2022
Order Entry Processor
Intuitive Solutions
04.2018 - 10.2018
CASHIER
FANATICS, INC
10.2017 - 03.2020
BRAND AMBASSADOR
VARIOUS COMPANIES
01.2017 - Current
BACKGROUND ACTOR
STAND, VARIOUS COMPANIES
09.2013 - Current
Merchandiser
Walt Disney World
01.2007 - 08.2007
Theater Arts/Film/Television, Production
Louisiana State University
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Disney University