Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

COURTNEY GERTKEN

Albany,MN

Summary

Experienced healthcare professional with strong background in home health care and case management. Proven ability to collaborate effectively with multidisciplinary teams and adapt to changing patient needs. Skilled in patient assessment, care coordination, and developing individualized care plans. Valued for reliability, strong work ethic, and focus on delivering optimal outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Home Health RN Case Manager and Admissions Nurse

Adara Home Health
02.2023 - Current
  • Coordinated comprehensive care plans for diverse patient populations, ensuring tailored interventions and effective communication.
  • Conducted thorough assessments to evaluate patient needs and develop individualized treatment strategies.
  • Collaborated with interdisciplinary teams to optimize patient outcomes and streamline care delivery processes.
  • Educated patients and families on health management practices, promoting adherence to treatment regimens.
  • Monitored patient progress continuously, adjusting care plans based on evolving health conditions and requirements.
  • Implemented quality improvement initiatives that enhanced service delivery and elevated patient satisfaction levels.
  • Managed case documentation meticulously, ensuring compliance with regulatory standards and organizational policies.
  • Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
  • Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
  • Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
  • Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
  • Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.

RN Floor Nurse

Assumption Community
07.2023 - 02.2024
  • Administered medications and treatments per physician orders to ensure patient safety.
  • Monitored and documented vital signs, recognizing changes in patient conditions for timely intervention.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans.
  • Educated patients and families on health management strategies and post-discharge care protocols.
  • Streamlined patient intake processes, improving efficiency in admissions and discharges.
  • Utilized Pointcare to document nursing assessments, treatments, medications, and discharge instructions.
  • Promoted a safe environment by consistently adhering to infection control policies and procedures.

Licensed Practical Nurse and RN Case Manager

St. Croix Hospice
03.2022 - 07.2023

Licensed Practical Nurse

  • Administered medications and treatments as prescribed, ensuring patient safety and compliance with care plans.
  • Monitored vital signs and health indicators, promptly reporting changes to the healthcare team.
  • Collaborated with multidisciplinary teams to enhance patient care quality and improve workflow efficiency.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
  • Adapted quickly to changing patient needs and communicating with RN case manager to ensure optimal outcomes.

RN

  • Assisted in developing individualized care plans based on patient assessments and needs.
  • Implemented infection control protocols, ensuring a safe environment for patients and staff.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Comforted and counseled patients and families throughout care process.

Licensed Practical Nurse

Mother of Mercy
01.2021 - 01.2022
  • Administered medications and treatments in accordance with physician orders and established protocols.
  • Monitored patient vital signs and reported changes to the healthcare team promptly.
  • Educated patients and families on health management, medications, and care procedures.
  • Collaborated with interdisciplinary teams to enhance patient outcomes and experiences.
  • Trained new staff on best practices for patient care and documentation standards.
  • Implemented infection control measures, maintaining a safe environment for patients and staff.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.

CNA - Certified Nursing Assistant

Serenity Village
01.2018 - 01.2021

CNA - Certified Nursing Assistant

Mother of Mercy
01.2016 - 01.2018

Education

Associates Degree - Nursing

Alexandria Technical And Community College
05-2023

Diploma - Practical Nursing

Alexandria Technical And Community College
05-2021

AA - General Studies

South Dakota State University
05-2019

Skills

  • Strong communication skills
  • Electronic medical records usage
  • Clinical assessment
  • Compassionate patient care
  • Patient care planning
  • Patient and family education
  • Multidisciplinary team collaboration

Certification

  • Registered Nurse
  • Licensed Practical Nurse
  • CPR/BLS
  • First Aid
  • COS-C

Timeline

RN Floor Nurse

Assumption Community
07.2023 - 02.2024

Home Health RN Case Manager and Admissions Nurse

Adara Home Health
02.2023 - Current

Licensed Practical Nurse and RN Case Manager

St. Croix Hospice
03.2022 - 07.2023

Licensed Practical Nurse

Mother of Mercy
01.2021 - 01.2022

CNA - Certified Nursing Assistant

Serenity Village
01.2018 - 01.2021

CNA - Certified Nursing Assistant

Mother of Mercy
01.2016 - 01.2018

Associates Degree - Nursing

Alexandria Technical And Community College

Diploma - Practical Nursing

Alexandria Technical And Community College

AA - General Studies

South Dakota State University