Courtney Gilliland
Philadelphia,PA
Summary
Overview
16
16
years of professional experience
Work History
CII Pharmacy Technician
Enclara Pharmacia
11.2018 - Current
- Reconcile incoming Controlled substance prescriptions, including the processing of faxed and mailed prescriptions as per standard operating procedure
- Assist in maintaining prescriber files by updating personal information/preferences as requested
- Access and process prescriptions in the dispensing and faxing systems
- Perform follow-up with hospices/prescribers to clear up any fax related issues or discrepancies
- Process daily reports as needed
- Respond to all email requests and phone calls regarding CII medication inquiries accurately and timely
- Manage the Controlled substance fax folders and make necessary changes to prescription information such as directions, drug and strength
- Recognize and interpret handwritten and typed information from inbound faxed prescriptions including ability to read sig codes
- Possess a working knowledge of dispensing system functionality
- Transition inbound controlled substances faxes to Hard Copy on File
- Complete incoming tasks as assigned by the CII Supervisor, Manager or Team Leader
- Meet and maintain productivity and quality requirements
- Utilize faxing system to refax prescriptions to prescribers as needed
- Process incoming e-prescriptions and follow-up as needed for any identified discrepancies
- Maintain and strengthen a working relationship with both internal and external clients
- Perform all other duties/projects as assigned by the CII Supervisor, Manager or Team Leader
Pharmacy Technician
Rite Aid Pharmacy
08.2018 - 11.2018
- Communicating with healthcare providers, insurance companies, and patients in person, by email, fax and telephone
- Properly filling and dispensing an average of 200 prescriptions per day
- Receiving and storing incoming inventory and checking for outdated medications
- Making request for drugs and supplies with help from the pharmacist
- Performing clerical tasks, such as filing, answering phones and operating cash register, maintain prescriptions records
Crew Member
Little Caesars Pizza
05.2014 - 09.2016
- Processing food orders
- Operating cash registers
- Safely handling food
Crew Member
Blaze Pizza
02.2015 - 08.2016
- Serving each guest courteously, quickly and efficiently with a sincere attitude
- Filling orders
- Operating a cash register
- Using the correct tools & procedures to prepare, build, and present perfect food
- Serving food that meets our quality standards
- Maintain a clean, neat and well-stocked area to ensure you are ready to serve guests
Office Clerk
Golden Star Baptist Church
06.2008 - 07.2010
- Performed Assisted the office staff with ad hoc projects and other duties
- Clerical duties
- Record keeping
- Updated member records
Education
Community College of Philadelphia -
Community College of Philadelphia
Philadelphia, PAA.Philip Randolph Career Academy Nursing Program - Nursing
A.Philip Randolph Career Academy
Philadelphia, PA06.2011
Skills
- Pharmacy Tech
- Typing
- Cash Handling
- Customer Service
- Pharmacy
- Outlook
- Microsoft Word
- Cleaning
- Excel
- Power Point
- Teams
- Zoom
- Share point
Groups
National Honors Society
Timeline
CII Pharmacy Technician
Enclara Pharmacia
11.2018 - Current
Pharmacy Technician
Rite Aid Pharmacy
08.2018 - 11.2018
Crew Member
Blaze Pizza
02.2015 - 08.2016
Crew Member
Little Caesars Pizza
05.2014 - 09.2016
Office Clerk
Golden Star Baptist Church
06.2008 - 07.2010
Community College of Philadelphia -
Community College of Philadelphia
A.Philip Randolph Career Academy Nursing Program - Nursing
A.Philip Randolph Career Academy
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