Courtney Glaze
Haugen,WI
Summary
Dynamic administrator of a small business where our customers are number 1.
I believe I strive most in customer service and team leadership while working at Turtleback.
Successfully was driven in the workflow efficiency, a productive work environment and tried my absolute best to keep a smile at all times.
I'd like to say my skilled in office administration and recordkeeping but can'tsay I'm perfect. I excel in motivating teams and ensuring operational excellence. Passionate about driving results and improving processes.
Overview
25
25
years of professional experience
Work History
Administrator
Map'd Out Dock & Lift Services
01.2021 - Current
• All office doings
This is a small business my partner and I run
R&B Manager
Turtleback Enterprise
09.2022 - 09.2025
- Supported team in daily operations, enhancing workflow efficiency and communication.
- Assisted in developing training materials for new staff, facilitating smooth onboarding processes.
- Managed scheduling of team members.
- Customer service
- POS system operation - knew the back side
- Cleaned, organized and ran the FOH
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
Generals And Requirements
Chetek HS
Chetek05.2005
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- Decision-making
- Team building and leadership
- Personable and approachable
- Staff management
Timeline
R&B Manager
Turtleback Enterprise
09.2022 - 09.2025
Administrator
Map'd Out Dock & Lift Services
01.2021 - Current
Generals And Requirements
Chetek HS
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