COURTNEY G. LYDIC

• Managed Core and Cohort product categories, representing 30% of annual business.
• Collaborated with field teams to ensure availability of Cohort products in key tourist locations.
• Identified opportunities for additional product development within the category to enhance offerings.
• Reviewed performance metrics for Core assortment, driving redevelopment for underperforming products.
• Drove a +20% year-over-year growth in the Cohort business through strategic partner collaboration.
• Fostered cross-functional team collaboration to enable timely new product development and purchases.
• Oversaw Licensing category, launching new lines like Harry Potter and Bluey.
• Achieved Top 5 property status for both Harry Potter and Bluey in their release year.

Conducted daily analysis of product distribution needs based on historical and current selling trends for all corporate locations.

• Maintained ongoing communication with store associates to address specific product concerns and requests.
• Managed inventory across three warehouses to optimize stock levels and availability.
• Collaborated closely with merchandise teams to ensure product success from warehouse to sales floor.
• Oversaw allocation of merchandise in Universal product category, focusing on high-demand items.

• Hired, trained, and coached new bear builders to enhance team performance.
• Completed annual and developmental performance reviews for all part-time associates.
• Authored weekly store shift schedules to ensure optimal staffing.
• Executed daily floor leadership tasks during business hours to maintain operational efficiency.
• Selected for management team to lead opening of inaugural 'Store of the Future.'
• Led annual physical inventory for five years as Associate and Assistant Manager.
• Implemented progressive sales goals and associate competitions, achieving 5% sales increase over last year.

Executed hiring, training, and daily coaching of new bear builders to enhance team performance.

• Led daily floor operations during business hours in a museum setting, navigating unique sales challenges.
• Guided store through second major holiday season, achieving 102% of sales plan despite management transition.
• Launched outreach activities that increased store visibility, resulting in 35% sales growth from year one to year two.
• Supported external store during management realignment, providing coaching for new management staff to ensure stability.