Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Goins

Piqua,OH

Summary

Proven Machine Operator at Conagra Brands, adept in machinery operation and workplace safety, enhanced production quality through meticulous attention to detail and strong work ethic. Excelled in team collaboration, significantly improving process efficiency. Skilled in client satisfaction and upselling, leveraging good communication to exceed performance expectations.

Overview

13
13
years of professional experience

Work History

Machine Operator

Conagra Brands
03.2022 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Cosmetologist

Great Clips
08.2011 - 05.2022
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Cosmetology - Cosmetology

Springfield-Clark Career Technology Center
Springfield, OH

Skills

Strong Work Ethic

Good Communication

Attention to Detail

Machinery Operation

Workplace Safety

Teamwork and Collaboration

Problem-Solving

Computer Skills

Assembly and production

Safety Compliance

Equipment operation

Timeline

Machine Operator

Conagra Brands
03.2022 - Current

Cosmetologist

Great Clips
08.2011 - 05.2022

Cosmetology - Cosmetology

Springfield-Clark Career Technology Center

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Courtney Goins