Courtney Graves
Administrative / Marketing / Design
Warner Robins,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Contracts and Capture Administrator
USA Up Star, LLC
Warner Robins, GA
11.2022 - Current
- Developed and executed administrative processes to advance project's procedures, goals and objectives.
- Reviewed contracts by verifying accuracy and resolving discrepancies.
- Improved productivity by coaching team members on process and procedure efficiency.
- Attended daily meetings every week to assess progress on projects.
- Initiated documentation to authorize and direct work to meet contractual specifications.
- Created regular status reports regarding project progress.
- Created and implemented document management system for project contracts, subcontracts and bids.
- Prepared contract briefs and revisions to summarize contractual requirements and budgets.
- Monitored incoming contracts and service agreements for correct pricing and information.
- Stored and filed contract documents in orderly, organized systems.
- Facilitated communication between involved parties to enable timely contract sign-off.
- Drafted, reviewed and revised contracts for accuracy and completeness.
- Created solicitation packages and conducted thorough research for each bid.
Administrative Assistant
MIDDLE GEORGIA COMMUNITY ACTION AGENCY, INC
WARNER ROBINS, United States
11.2019 - 11.2022
- Worked way up from receptionist in 3 months, in charge of social media, some graphic design duties for marketing purposes, administrative assistance with contracts, minutes on board meetings, policy council meetings, management meetings, some intake processes with funding programs, etc.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Planned and coordinated internal meetings, off-site events and team-building exercises by selecting vendors and venues, managing budgets and developing event plans.
- Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.
Distributor / Social Media Influencer
It Works! Global
WARNER ROBINS, Georgia
12.2020 - 12.2021
- Live streamed dialogue and events on Facebook, Twitter and Instagram to optimize interaction and engagement levels.
- Created, curated and managed published content for feed and stories across social media channels.
- Produced relevant product content to reach target customers.
- Gathered insights from interaction with current and prospective consumers to enhance content.
- Established credibility on social media and persuaded others by virtue of authenticity and reach.
- Monitored and built social media following by maintaining solid online presence via community engagement.
- Posted testimonials, promotional content and consumer experiences to social media platforms to garner comments and likes.
- Built relationships with other brand ambassadors and influencers to assist in social media strategy.
- Formulated high-quality written storytelling and visual content for social media campaigns.
Level 1 Medication Aide
BORKE ISL GROUP HOME
Sedalia, MO
01.2019 - 10.2019
- Responsible for well-being and safety of consumers, both consumers ate through g-tube, assistance with hygiene, cleaning, laundry, paperwork – DPNs, med-logs, and objectives.
- Reviewed patient progress to document effects of any prescribed medication.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Level 1 Medication Aide
TWIN OAKS INDEPENDENT LIVING CENTER
Sedalia, MO
11.2017 - 02.2019
- Responsible for well-being and safety of consumers, covering shifts, cooking, cleaning, laundry, paperwork – DPNs and objectives.
- Reviewed patient progress to document effects of any prescribed medication.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Store Manager
TITLEMAX
Sedalia, United States
08.2015 - 09.2017
- Moved up from CSR - collections, transactions, title loans, repossessions, management over staff members, extensive marketing, meeting goals and expectations for location, meeting deadlines, fast pace workload, multitasking, etc.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted with hiring, training and mentoring new staff members.
- Developed and implemented successful staff incentive programs to motivate employees.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Smith Cotton High School
Sedalia, MO 08.2009 - 05.2013
No Degree - General Education
State Fair Community College
Sedalia, MO 05.2013 - 05.2014
Bachelor of Arts - Graphic Design And Media Arts
Southern New Hampshire University
Manchester, NH 01.2021 - Current
Skills
Proficient in Adobe Programs (Pro, Creative Suite)
Interpersonal and written communication
Contract reviews and edits
Workflow Management
Professional relationship building
Telephone etiquette
Timeline
Contracts and Capture Administrator
USA Up Star, LLC
11.2022 - Current
Bachelor of Arts - Graphic Design And Media Arts
Southern New Hampshire University
01.2021 - Current
Distributor / Social Media Influencer
It Works! Global
12.2020 - 12.2021
Administrative Assistant
MIDDLE GEORGIA COMMUNITY ACTION AGENCY, INC
11.2019 - 11.2022
Level 1 Medication Aide
BORKE ISL GROUP HOME
01.2019 - 10.2019
Level 1 Medication Aide
TWIN OAKS INDEPENDENT LIVING CENTER
11.2017 - 02.2019
Store Manager
TITLEMAX
08.2015 - 09.2017
No Degree - General Education
State Fair Community College
05.2013 - 05.2014
High School Diploma -
Smith Cotton High School
08.2009 - 05.2013