Courtney Gray
Bunker Hill,IN
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Seasoned Management Trainee adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success. Offering 2 years of experience and company-oriented mindset.
Overview
3
3
years of professional experience
Work History
Cashier, Some Management
Marathon Oil
BUNKER HILL, Indiana
10.2018 - Current
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated in professional team to solve workflow issues.
- Monitored employee performance and enacted improvement plans, coordinated disciplinary actions or provided rewards.
- Maintained cash drawer of $[Amount] or more per shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Completed inventory counts and ordered merchandise.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Greeted over [Number] patients per day.
- Shouldered management responsibilities during absence of manager.
- Explained services and products to customers in friendly and engaging way.
- Resolved escalated concerns using professionalism and understanding of facets of issue.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
Bachelor of General Studies - Therapeutic Massage
Ivy Tech Community College of Indiana
Kokomo, IN05.2024
Skills
- Merchandise Packaging
- Product Location
- Sweeping and Mopping
- Cleaning and Sanitizing
- Customer Relations
- Inventory Stocking
- Honest and Ethical
- Employee Training
- Detail-Oriented
- Cooperative Attitude
- Work Task Prioritization
- Reliable and Responsible
- Payment Processing
- Problem Solving
Timeline
Cashier, Some Management
Marathon Oil
10.2018 - Current
Bachelor of General Studies - Therapeutic Massage
Ivy Tech Community College of Indiana
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