Summary
Overview
Work History
Education
Skills
Activities
Addition For Education
Timeline
Generic

Courtney Gray

Memphis,TN

Summary

Customer service professional specializing in schedule coordination and team leadership. Demonstrated success in improving operational efficiency and providing exceptional service. Strong communication and computer skills facilitate effective collaboration and problem-solving.

Overview

6
6
years of professional experience

Work History

Bookstore Clerk

Follet Corporation
Memphis, TN
07.2019 - 03.2020
  • Assisted customers in locating store items by providing knowledgeable advice and answers to inquiries.
  • Maintained organized and clean check-out areas to enhance store appearance and customer experience.
  • Welcomed customers warmly, offering support for finding specific products effectively.

Work Study Student

Southwest Tennessee Community College
Memphis, TN
11.2017 - 03.2020
  • Kept office equipment functioning optimally by troubleshooting problems and completing basic maintenance
  • Greet office visitors, provided information and directed to appropriate personnel to maximize team efficiency
  • Assisted group with any clerical need by efficiently handling telephone calls, records management needs and correspondence
  • Met incoming guests and clients, offering immediate assistance

Lawn Care Associate

Self-Employed
Memphis, TN
05.2015 - 03.2020

Facilitated lawn care maintenance enhancing client satisfaction during seasonal work.

Youth Volunteer

BRIDGES USA
Memphis, TN
05.2016 - 04.2017
  • Participants are involved in the program where young people like to transform in countless ways, and the result is a growing community of young leaders poised to reach across, lead the way, and build our community.

Zoo Volunteer

Memphis Zoo
Memphis, TN
05.2014 - 08.2015
  • Facilitated visitor engagement at Memphis Zoo, prioritizing safety and offering educational guidance.

Education

Bachelor of Science - Broadcast Journalism

Full Sail University
Winter Park, FL
06-2027

Associate of Applied Science - General Studies

Southwest Tennessee Community College
Memphis, TN
05-2020

High School Diploma -

Soulsville Charter School
Memphis, TN
05-2017

Skills

  • Schedule coordination
  • Skill development
  • Customer enhancement
  • Planning and coordination
  • Problem solving
  • Team collaboration
  • Time management

Activities

  • High School Track Team (2016)
  • Drama Club (2015)
  • Basketball
  • Football
  • Love for traveling
  • Exercising

Addition For Education

  • Relevant coursework in broadcasting and media communication to support career aspirations in sportcasting.

Timeline

Bookstore Clerk

Follet Corporation
07.2019 - 03.2020

Work Study Student

Southwest Tennessee Community College
11.2017 - 03.2020

Youth Volunteer

BRIDGES USA
05.2016 - 04.2017

Lawn Care Associate

Self-Employed
05.2015 - 03.2020

Zoo Volunteer

Memphis Zoo
05.2014 - 08.2015

Bachelor of Science - Broadcast Journalism

Full Sail University

Associate of Applied Science - General Studies

Southwest Tennessee Community College

High School Diploma -

Soulsville Charter School