COURTNEY GREENHAGEN
Covina,CA
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
19
19
years of professional experience
Work History
Clerical Assistant III
South Hills High School
08.2010 - Current
- Receptionist for the counselors office and work directly with students, parents, faculty and public to insure the best information/help is provided
- Schedule students classes, type forms, correspondence, memos, confidential reports, report cards, work permits, create master schedule each year, provide scholarship information to students/parents and update the counseling website
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted clients with using library catalogs and software, providing training, and answering questions.
- Composed sensitive, confidential reports and documentation.
- Mentored, trained and supported new staff members in office policies and procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Input data into spreadsheets and databases.
Substitute for Secretary 1
South Hills High School
02.2015 - 05.2015
- Receptionist to parents, students, faculty and the public, providing information and routing calls to the proper office
- Type spreadsheets, emails and other documents as assigned
- Provided payroll documentation that faculty would confirm/sign and then submit to District Office
- Print substitute list out at end of day to insure substitute are ready for the next day
Clerical Assistant III
Tri-Community Adult Education
01.2009 - 07.2010
- Answered telephones for the office
- Registered students/adults into classes
- Collected money and balanced drawer
- Input data and ran reports utilizing excel to produce spreadsheets and reports
Clerical Assistant I
South Hills High School
08.2006 - 12.2008
- Assigned text books to students based on their class schedule
- Coordinated with vendors to purchase new textbooks
- Kept inventory of school books and placed orders at end of year as necessary
- Worked directly with English department to determine the dates and times students needed to pick up supplemental textbooks
Education
High School Diploma -
Charter Oak High School
Covina, CASkills
- Aeries
- ABI
- ESchool Solutions
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Office equipment
- Document management
- Scheduling and calendar management
- Email management
- Copying documents
- File organization
- Microsoft Office Suite
Affiliations
Volunteer, Girl Scout Leader
Timeline
Substitute for Secretary 1
South Hills High School
02.2015 - 05.2015
Clerical Assistant III
South Hills High School
08.2010 - Current
Clerical Assistant III
Tri-Community Adult Education
01.2009 - 07.2010
Clerical Assistant I
South Hills High School
08.2006 - 12.2008
High School Diploma -
Charter Oak High School
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