Years of professional archival and library experience
Courtney Griffin
Seattle,WA
Summary
Dedicated graduate student working towards a Master's in Library and Information Science. Solid academic and professional training in research skills, document processing and management, and physical and digital collection maintenance. Demonstrated success in improving organizational efficiency, particularly with digital task management. Good internal and external relationship-building and problem-solving abilities.
Overview
3
3
7
7
Years of professional experience in higher education
1
1
Post-graduate education
Work History
Graduate Student Reference Specialist
University of Washington Libraries Special Collections
10.2022 - Current
- Staff Special Collections reference and exhibition desks to provide in-person reference assistance, as well as provide support to circulation staff. Additionally, handle archival material when staffing Virtual Reading Room, Special Collections' remote research service, using Zoom.
- Answer telephone and electronic reference questions pertaining to collections.
- Independently writing and building library guide using Springshare's LibGuides application, for Special Collections' digital collections.
- Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
Curator
Renne Library Archives, Montana State University
12.2021 - 08.2022
- Processed physical collections and created institutional and DACS compliant metadata using ArchivesSpace.
- Researched and analyzed collection material for scope descriptions, as well as for historical and geographic context.
- Built Microsoft Excel spreadsheets to organize all physical collection inventories across several locations.
- Worked under deadlines individually and with delegation to student workers to rectify previous metadata and physical processing issues on large named collection, Frank C. Craighead papers, consisting of 144 boxes of material (60 linear feet). Also contributed inventory processing and scope notes to Jeff Safford papers (13.6 linear feet).
- Selected, researched, and prepared archival objects from Frank C. Craighead papers, including photographs, books, and other documents, for display in three-case exhibit for 2022 Yellowstone Conference.
Financial Aid Specialist
Office of Financial Aid Services, Montana State University
08.2019 - 12.2021
- Compiled and analyzed Federal, institutional, student and third-party data in order to determine eligibility and apply financial assistance in form of scholarships, grants, waivers, and loans.
- Led successful transition from paper filing to digital document management, drafted procedure for digitizing all paper documentation, and provided support and training in digitization procedures and data file maintenance.
- Led transition to digital task management system consisting of shared online Microsoft Excel sheets, which successfully increased efficiency and accuracy of various processing tasks.
- Provided front-line customer service to Montana State University and Gallatin College students and parents in form of official written communication, telephone outreach, and in-person interaction.
- Independently led processing of state-backed high school dual enrollment grant for five semesters.
- Used highest level of discretion to ensure privacy and confidentiality of stakeholders' information, in accordance with institutional and federal security guidelines.
Administrative Associate and Clerical Assistant
Office of Financial Aid Services, Montana State University
03.2016 - 08.2019
- Interacted with, organized, and improved efficiency of physical storage and retrieval of highly sensitive information in compliance with internal security procedures.
- Data entry processing including, but not limited to, typing and consolidating spreadsheets and maintaining check deposit lists for scholarship funds.
Education
Master of Library And Information Science - Library Science
University of Washington
Seattle, WA06.2024
Bachelor of Arts - English Literature
Montana State University
Bozeman, MT05.2019
Skills
- Proficient in Ex Libris Primo and Alma software
- Proficient in Orbis Cascade ArchivesSpace software
- Proficient in Springshare LibApps
- Proficient in Microsoft Office suite
- Proficient in Cataloging and Classification systems (LCC, LCSH, Sears list, & DDC)
- Knowledgeable in various metadata standards, such as DACS
- Knowledgeable in data curation methods
- Strong Customer Service skills
- Detail-oriented with ability to multi-task by shifting and managing priorities
- Administrative & Clerical support
Quote
Your task is not to foresee the future, but to enable it.
Antoine de Saint-Exupéry
Timeline
Graduate Student Reference Specialist
University of Washington Libraries Special Collections
10.2022 - Current
Curator
Renne Library Archives, Montana State University
12.2021 - 08.2022
Financial Aid Specialist
Office of Financial Aid Services, Montana State University
08.2019 - 12.2021
Administrative Associate and Clerical Assistant
Office of Financial Aid Services, Montana State University
03.2016 - 08.2019
Master of Library And Information Science - Library Science
University of Washington
Bachelor of Arts - English Literature
Montana State University
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