Courtney Griffith
Summary
Hands-on professional proudly offering more than 10 years of expertise in nursing field. Well-rounded and personable Utilization Review Nurse talented in reporting, records oversight and performance improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Utilization Management Nurse Liaison
Cigna
10.2016 - Current
- Enhanced patient care by conducting comprehensive assessments and implementing appropriate interventions.
- Streamlined utilization review processes by collaborating with interdisciplinary teams to develop individualized care plans.
- Increased efficiency in case management documentation by maintaining organized records and utilizing electronic medical record systems.
- Supported cost containment efforts by identifying overutilization trends and recommending strategies for improvement.
- Promoted a positive work environment by mentoring new nurses and serving as a resource for clinical questions and concerns.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Collected, arranged, and input information into database system.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Contributed to team success by consistently meeting productivity goals while maintaining high-quality standards in job performance.
Case Manager
Cigna
10.2016 - 08.2020
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
Registered Nurse
Wheeling Hospital
01.2014 - 10.2016
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Registered Nurse
Trinity Medical Center
08.2011 - 12.2013
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Education
Registered Nurse Diploma - Registered Nursing
Trinity School of Nursing
Steubenville, OH05.2011
Skills
- Healthcare Regulations
- Utilization Review
- Patient Confidentiality
- Continuing Education
- Clinical Assessment
- Interdisciplinary Collaboration
- Performance Metrics
Timeline
Utilization Management Nurse Liaison
Cigna
10.2016 - Current
Case Manager
Cigna
10.2016 - 08.2020
Registered Nurse
Wheeling Hospital
01.2014 - 10.2016
Registered Nurse
Trinity Medical Center
08.2011 - 12.2013
Registered Nurse Diploma - Registered Nursing
Trinity School of Nursing
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