Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Gross

Memphis,TN

Summary

Driven and adaptable professional with a proven track record at Milwaukee Tool, excelling in fast-paced environments through exceptional multitasking and critical thinking abilities. Skilled in fostering team collaboration while maintaining a calm demeanor under pressure. Demonstrates a strong commitment to efficiency, achieving significant results without exceeding deadlines. Expertise includes active listening and material handling, underscoring a blend of hard and soft skills essential for dynamic work settings.

Overview

5
5
years of professional experience

Work History

FA2

Milwaukee Tool
06.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

2 Shift Supervisor

EcoClean Systems & Solutions
08.2019 - 06.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed warehouse opening and closing procedures and balanced tills
  • Responded to and resolved employees questions and concerns.
  • Help warehouse management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.

Material Handler

DHL
03.2021 - 05.2021
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.

Education

N/A - Physical Therapy

Tennessee State University
Nashville, TN

Skills

  • Multitasking
  • Critical Thinking
  • Calm Under Pressure
  • Flexible and Adaptable
  • Attention to Detail
  • Organization and Time Management
  • Decision-Making

Timeline

FA2

Milwaukee Tool
06.2021 - Current

Material Handler

DHL
03.2021 - 05.2021

2 Shift Supervisor

EcoClean Systems & Solutions
08.2019 - 06.2021

N/A - Physical Therapy

Tennessee State University

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Courtney Gross