Courtney Grove
Goodyear,AZ
Summary
Adept at workflow development and fostering client relations, while significantly enhancing project delivery and safety standards. Leveraging analytical thinking and strong people management, resulting in exceeding expectations while cultivating a desirable work environment through strong communication, team development, consistency, and accountability. My expertise in troubleshooting and process management consistently ensures high-quality outcomes and stakeholder satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Management - Operations & Quality Engineer
Okland Construction Company
12.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results
- Monitored construction methods and installations, inspection and testing processes.
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
- Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
- Managed multiple projects simultaneously, demonstrating strong organizational skills and adaptability under pressure.
- Prepared documentation that would be used in requests for proposal.
- Assessed processes to assure that construction progressed as scheduled and met contract specifications.
- Managed team in troubleshooting efforts that alleviated errors.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Mentored junior engineers, fostering a positive learning environment that promoted professional growth.
- Increased safety standards by enforcing strict adherence to industry regulations and company protocols.
- Promoted positive customer support training experience once project was completed.
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Coordinated logistics for large-scale deployments, minimizing delays while maximizing efficiency during installation processes.
- Troubleshot system malfunctions using state-of-the-art diagnostic tools, quickly resolving issues to minimize disruptions in service.
- Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
- Hired and supervised subcontractors to improve production and meet critical deadlines.
- Supervised operations of earthmoving and concrete contractors for ore processing and recovery facilities.
- Designed and implemented quality control processes to facilitate customer satisfaction.
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
Lead Field Engineer
Southland Industries
09.2021 - 12.2023
- Observed & managed construction methods for installations, inspections and testing processes to maintain consistent progress while ensuring safe working practices have been impacted and adhered to.
- Completed daily tasks such as RFI's, submittal packages, written Method of Procedures, QAQC testing parameters & Notice Of Energizations, material procurement, equipment cost comparison, rental equipment tracking, overseeing multiple subcontractors and their scope of work, crane pick plans, monthly project review presentations, while meeting all project deadlines.
- Managed and scheduled priorities as required to elevate progress for install, testing, inspections, & commissioning efforts.
- Maintained records of cost, inspection reports, trade schedules, safety reports, field labor certification reports, and quantity information for each project and discipline.
- Communicated with industrial equipment installers, subcontractors, vendors, general contractors and owners to deliver technical support throughout project execution, while optimizing efficiency through constant problem solving and development.
- Tracked equipment usage and updated quantities of products to equip team members to complete projects.
- Mentored and trained field engineering interns in various work methods, including QAQC, testing and turnover processes.
- Monitored installation of materials and equipment for compliance with drawings, modeling, and specifications.
Lead Facility Operations Engineer
National Parks Of America
03.2019 - 09.2021
- Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
- Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
- Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
- Trouble-shot HVAC systems & various mechanical systems, low voltage, plumbing systems, including monitoring water treatment equipment and fire suppression systems within the facility.
- Performed work according to project schedules and high quality standards.
- Trained and developed crew members in safe working practices, overall work responsibilities, while managing the quality and efficiency of work being performed.
- Read and interpreted blueprints, mechanical manuals, technical drawings, schematics and computer-generated reports.
- Applied engineering principles to develop and operate electrical, mechanical and data processing systems.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Education
Welding Fabrication & Manufacturing Technologies
Central Oregon Community College
Bend, OR2019
Skills
- People Management & Development
- Workflow Development
- Analytical Thinking
- Client Relations
- Method Of Procedure & Process Management
- Troubleshooting and Testing
- Productivity Tracking
- Process Management
- Resource Allocation
Certification
Served as an integral part of the following projects:
- Grand Canyon National Park Operations [2019]
- Bryce Canyon National Park Operations [2020-2021]
- Apple Data Center - Mesa, Arizona [2021]
- Meta Data Center - Kuna, Idaho [2022]
- TSMC Semiconductor - Phoenix, Arizona [2023]
- Honor Heath Deer Valley Hospital - Phoenix, Arizona [2024]
Certifications:
- Preparatory Institution for Project Management, MCAA
- Arc Flash , Hazardous Chemicals & Confined Space Certified [2024-2026]
- Certified First Aid, CPR & AED, American Heart Association - [2024-2027]
- OSHA 10 & OSHA 30
Timeline
Project Management - Operations & Quality Engineer
Okland Construction Company
12.2023 - Current
Lead Field Engineer
Southland Industries
09.2021 - 12.2023
Lead Facility Operations Engineer
National Parks Of America
03.2019 - 09.2021
Welding Fabrication & Manufacturing Technologies
Central Oregon Community College
Served as an integral part of the following projects:
- Grand Canyon National Park Operations [2019]
- Bryce Canyon National Park Operations [2020-2021]
- Apple Data Center - Mesa, Arizona [2021]
- Meta Data Center - Kuna, Idaho [2022]
- TSMC Semiconductor - Phoenix, Arizona [2023]
- Honor Heath Deer Valley Hospital - Phoenix, Arizona [2024]
Certifications:
- Preparatory Institution for Project Management, MCAA
- Arc Flash , Hazardous Chemicals & Confined Space Certified [2024-2026]
- Certified First Aid, CPR & AED, American Heart Association - [2024-2027]
- OSHA 10 & OSHA 30
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