Courtney Guerin
Slidell,LA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Childcare Educator
Ponchatula Prep Academy
01.2021 - 02.2023
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Communicated with parents and other staff about student progress.
- Educated students in foundational concepts such as shapes, numbers, and letters.
Sales Associate
TJ Maxxx
08.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Server
Southern Delights
07.2019 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of General Studies - Education
Southeastern Louisiana University
Hammond, LA12.2024
Skills
- Patience and Empathy
- Age-Appropriate Activities
- Early Childhood Education
- Hygiene practices
- Positive Reinforcement
- Verbal and written communication
- Cleaning and sanitation
Timeline
Childcare Educator
Ponchatula Prep Academy
01.2021 - 02.2023
Sales Associate
TJ Maxxx
08.2020 - 01.2021
Server
Southern Delights
07.2019 - 07.2020
Bachelor of General Studies - Education
Southeastern Louisiana University
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