Professional Summary
Overview
Work History
Education
Skills
Timeline

Courtney Guernsey

Fedex Express
Dryden,NY
11
years of professional experience

Dynamic professional with extensive experience at FedEx Express and Walmart, excelling in customer service and cash handling. Proven ability to manage time effectively and maintain composure under pressure, ensuring seamless deliveries and customer satisfaction. Adept at utilizing computer skills for efficient operations while fostering teamwork in fast-paced environments.

Dynamic individual with hands-on experience in Customer Service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Work History

Courier Driver

5 Years
Fedex Express | 07.2021 - 07.2026

Deliver packages to residents and businesses

Pick up on-call and scheduled pickups

Pre trip and post trip truck

Manage business gas receipts

Assist customers with questions and concerns

Stay in contact with dispatch while on road

Customer Service Representative

6 Years
Walmart | 02.2015 - 02.2021

Assist customers with purchases and returns

Send money via money gram

Answer phones

Upkeep cleanliness of work area

Cash handling

Education

Associate of Science - Liberal Arts And Sciences

Tompkins Cortland Community College | Dryden, NY | 05-2023

Skills

Customer service
Time management
Cash handling
Some computer knowledge(word
excel
spreadsheets)
Team player
Work well under pressure
Flexible when needed

Timeline

Courier Driver

Fedex Express
07.2021 - 07.2026Read More

Customer Service Representative

Walmart
02.2015 - 02.2021Read More

Tompkins Cortland Community College

Associate of Science from Liberal Arts And Sciences
Read More
Courtney Guernsey