Courtney Haghighi
Plainview
Summary
Detail-oriented professional with experience in education and customer service. Proven skills in effective communication, problem-solving, and classroom management. Ready to enhance learning experiences and operational efficiency.
Overview
13
13
years of professional experience
Work History
Lead Teacher
Temple Beth Torah
Melville
09.2020 - 11.2022
- Developed engaging lesson plans for two-year-olds to enhance learning experiences.
- Facilitated daily activities promoting social, emotional, and cognitive development.
- Ensured that all relevant health and safety regulations were met within the classroom setting.
Server/Manager
Nostro Posto Restaurant
Plainview
04.2018 - 07.2021
- Managed daily operations and staff schedules, enhancing service flow and customer satisfaction.
- Trained new servers on restaurant procedures and customer service standards.
- Oversaw inventory management and coordinated supply orders to ensure adequate stock and minimize disruptions.
- Enforced health and safety regulations to maintain a clean dining environment.
- Conducted performance evaluations to identify training needs, fostering staff development and improving service quality.
- Collected cash sales from employees to properly tip each server after shift.
Administrative Assistant
Gold Heart Fine Jewelry
Williston Park
10.2014 - 04.2018
- Coordinated appointment scheduling for service calls and consultations to optimize client engagement.
- Streamlined file organization and maintained systematic record-keeping system for easy access and retrieval.
- Communicated with clients to address inquiries and provide information.
- Handled phone calls and emails to address inquiries, enhancing communication and client satisfaction.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered questions from customers regarding products and services offered by the company.
Administrative Assistant
Master Heating Specialist
Maspeth
09.2009 - 08.2014
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Coordinated appointment scheduling for service calls and consultations, ensuring timely and efficient service.
- Streamlined file organization and maintained systematic record-keeping system for easy access and retrieval.
- Assisted team with data entry and document management tasks to enhance workflow efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Associate of Arts - Elementary Education
Nassau Community College
Garden City08-2012
Skills
- Classroom management
- Student assessment
- Microsoft Excel
- Microsoft Outlook
- Time management
- Attention to detail
- Problem solving
- Critical thinking
- Effective communication
Timeline
Lead Teacher
Temple Beth Torah
09.2020 - 11.2022
Server/Manager
Nostro Posto Restaurant
04.2018 - 07.2021
Administrative Assistant
Gold Heart Fine Jewelry
10.2014 - 04.2018
Administrative Assistant
Master Heating Specialist
09.2009 - 08.2014
Associate of Arts - Elementary Education
Nassau Community College