Courtney Hamill

• Establish all aspects of the studio and business, culminating in $1.25 M+ total revenue with D2C and multiple B2B channels including multiple enterprise level partnerships, while designing and executing a cohesive body of ceramic work
• Develop all aspects of e-commerce sales/marketing strategy and activities across multiple platforms
• Maintain positive relationships with a network of shareholders, including corporate wholesale accounts, managers/buyers, press relationship and individual customers, consistently delivering an exceptional customer experience and identifying potential new shareholders along the way
• Proactively and consistently reach out to past and current customers to maintain customer satisfaction and keep them up to date on new products or applicable sales promotions
• Evaluate appropriate metrics to inform production and sales goals
• Research, solicit and cultivate potential wholesale/corporate customers in relevant markets
• Maintain CRM system with information about customers and prospects to manage direct sales pipeline and new business presentations
• Create and maintain ongoing e-newsletter communication with 4k+ individuals
• Create social media content on various platforms, engaging with audience in a timely manner
• Manage a team of up to 10 individual contributors; interviewing, extending offers and downsizing as appropriate

• Managed capital campaigns and feasibility studies for Atlanta non-profits of all sizes; responsibilities include volunteer management, gift tracking and acknowledgement, annual campaign support, draft appeal letters, development and production of campaign materials, foundation deadline tracking, prospect identification and cultivation strategy
• Cultivated and managed ongoing relationships with client staff and high level community volunteers, ensuring their preparation and fundraising effectiveness in a challenging fundraising environment
• Prepared, submitted, and managed a high volume of foundation proposals
• Identified and provided research/analysis for individual, corporate, and foundation funding sources
• Assisted with the maintenance and implementation of customer relationship management software, including the customization of in-house profiles, contact management and gift tracking
• Clients include: Atlanta Botanical Garden, Piedmont Healthcare, and Georgia Perimeter College

Responsible for identifying and cultivating individuals of high networth to fund specific upcoming

exhibitions

● Supported the Museum Director and Director of Development to prepare for and execute

high-level fundraising meetings with prospective donors

● Collaborated with Director of Development to set annual goals, budgets, and monthly forecasts for

various exhibition programs

● Partnered with the Annual Gift and Membership teams to design and execute strategies to meet annual goals of stewardship and engagement of existing donors

● Worked closely with the museum’s curatorial team to identify exhibition funding priorities and align

donors funding interests

● Managed the Major Donor Pipeline through regular meetings with relationship managers, and

maintained constituent records for donors by logging interactions, communications, and other activity

reports in CRM software

● Developed research and ongoing assessments of individual giving potentials to aid donor cultivation

● Championed the museum’s mission and broadened the funding base by developing strategies to identify major donors and leverage the networks of Board members, volunteers, and existing donors