Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Courtney Hardwick

Katy,TX

Summary

Driven leader with proven success at MOD Pizza, enhancing operational efficiency and team management. Excelled in shift scheduling and employee development, achieving significant improvements in productivity and workplace morale. Skilled in technical knowledge and adept at fostering collaboration, consistently delivering results beyond expectations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Captain

MOD Pizza
03.2023 - Current
  • Fostered a positive work environment by promoting teamwork, collaboration, and open communication among team members.
  • Maximized shift productivity by effectively delegating tasks based on individual strengths and skill sets.
  • Handled escalated customer complaints professionally while maintaining composure under pressure situations.
  • Maintained high standards of cleanliness and organization throughout facility, ensuring optimal working conditions for all staff.

Manager

Marcos Pizzeria
02.2021 - 02.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Motivated, trained, and disciplined employees to maximize performance.

Education

High School Diploma -

Paetow High School
Katy, TX
05.2023

Skills

    -Operational Efficiency

    -Technical knowledge

    -Shift Scheduling

    -Team Management

    -Employee Development

    -Time Management

Certification

  • Licensed cosmetologist
  • Floralist

Timeline

Shift Captain

MOD Pizza
03.2023 - Current

Manager

Marcos Pizzeria
02.2021 - 02.2023

High School Diploma -

Paetow High School

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Courtney Hardwick