Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Hart

North Las Vegas,NV

Summary

Professional ready to contribute to organizational success with strong operational and administrative skills. History of delivering impactful support and fostering team collaboration to meet dynamic needs. Reliable and adaptable, with focus on effective communication and problem-solving.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Full Time Parent

Household
09.2020 - Current

Took time away from professional career to raise young children and manage the household

Surgery Scheduler

Orthopedic Specialty Hospital of Nevada (formally Mountain’s Edge Hospital)
03.2019 - 09.2020
  • Assisted in the design of the scheduling portion of the Orthopedic program design
  • Assisted in the creation of Policies and Procedures surrounding surgery scheduling
  • Scheduled for local Orthopedic Surgeons looking to book OR Time
  • Worked with local MA’s to ensure information was accurate and complete
  • Compiled data for monthly reporting
  • Worked with patients to ensure a successful surgery takes place

Appointment Scheduler

Nevada Orthopedic and Spine Center
02.2018 - 03.2019
  • Schedule new appointments for17 orthopedic surgeons
  • Proficient using ShoreTel phone system, Allscripts Practice Management EMR
  • Referral processing
  • Record submission for medical review

Appointment Scheduler / Staffing Coordinator

Mountain’s Edge Hospital
03.2015 - 02.2018
  • Scheduled outside appointments for the entire inpatient population
  • Dealt with a multitude of offices and hospitals in the course of scheduling appointments
  • Extensive knowledge of medical terminology
  • Kept detailed, thorough, concise appointment log

Staffing Coordinator

Harmon Hospital
04.2013 - 03.2015
  • Implemented and trained the use of OnShift scheduling application
  • Managed the day to day use of OnShift
  • Responsible for keeping the entire clinical employee base staffed to the appropriate staffing model
  • Responsible for managing the overtime of employees on a broad level
  • Responsible for approval and maintenance of approved vacation time for all clinical employees in the hospital
  • Assist with budget concerns such as keeping agency usage to a bare minimum while keeping the hospital staffed in a safe and appropriate manner

Health Unit Coordinator

Harmon Hospital
04.2011 - 04.2013
  • Responsible for the general flow of information on an entire unit of the hospital
  • Worked closely with Physicians, RN’s, CNA’s and LPN’s to provide clinical Information, appointment information and demographic information pertinent to the management of our patients’ care
  • Responsible for working closely with outside vendors for transportation and appointment
  • Assist with entering information into custom cardex system that allowed the clinical staff to have up-to-date information about all their patients

Education

Bachelor of Arts - Sociology, Criminal Justice

University of Wisconsin - Parkside
Kenosha, WI
12-2008

Skills

  • Microsoft Office
  • ICD-10-CM
  • Current Procedural Terminology (CPT) coding
  • Electronic Health Records
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Teamwork and collaboration
  • Friendly, positive attitude

Certification

Nov 2024 AAPC CRC- Certified Risk Coder #02169156

Timeline

Full Time Parent

Household
09.2020 - Current

Surgery Scheduler

Orthopedic Specialty Hospital of Nevada (formally Mountain’s Edge Hospital)
03.2019 - 09.2020

Appointment Scheduler

Nevada Orthopedic and Spine Center
02.2018 - 03.2019

Appointment Scheduler / Staffing Coordinator

Mountain’s Edge Hospital
03.2015 - 02.2018

Staffing Coordinator

Harmon Hospital
04.2013 - 03.2015

Health Unit Coordinator

Harmon Hospital
04.2011 - 04.2013

Bachelor of Arts - Sociology, Criminal Justice

University of Wisconsin - Parkside
Courtney Hart