Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Courtney Herbert

Atlanta,GA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Volunteer

Capstone Hospice
Atlanta, GA
07.2024 - 09.2024
  • Collaborated with other volunteers to create a positive work environment.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Server

Blind PIG Tavern
Athens, GA
03.2024 - 07.2024
  • Set up tables in between patrons to reduce wait times.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Informed customers of daily specials and signature menu items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Back Server

North Italia
Atlanta, GA
08.2023 - 02.2024
  • Demonstrated ability to handle multiple tasks while maintaining a high level of professionalism.
  • Performed side work duties such as restocking condiments, refilling ice bins..
  • Anticipated needs of guests before they arise and took appropriate action accordingly.
  • Maintained a clean work station at all times during shift.
  • Inspected dining room area for cleanliness prior to seating guests.
  • Delivered exceptional customer service in accordance with company standards.
  • Provided exceptional service to high volume of daily customers.

Server Manager

Carbonara Trattoria
Atlanta, GA
09.2021 - 07.2023
  • Provided excellent customer service to ensure complete satisfaction.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.

Education

High School Diploma -

Dunwoody High School
Dunwoody, GA
05-2021

Some College (No Degree) - Business Administration

Georgia State University
Atlanta, GA

Skills

  • Operations Support
  • Computer Skills
  • Flexible Schedule
  • Community Engagement
  • Answering Phones
  • Food Distribution
  • Public Speaking
  • Professional Appearance
  • Disability Awareness
  • Adaptability and Dependability
  • Positive Attitude
  • Community Service
  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail

Affiliations

  • Activities that require exercise and athleticism
  • Volunteering for local charities, as well as volunteering as a caregiver in hospice in my free time.
  • Keeping up with daily tasks and making sure every aspect of my life is clean

Timeline

Volunteer

Capstone Hospice
07.2024 - 09.2024

Server

Blind PIG Tavern
03.2024 - 07.2024

Back Server

North Italia
08.2023 - 02.2024

Server Manager

Carbonara Trattoria
09.2021 - 07.2023

High School Diploma -

Dunwoody High School

Some College (No Degree) - Business Administration

Georgia State University

Similar Profiles

CREATE PROFILE
Courtney Herbert