Courtney Hine
Philadelphia,NY
Summary
Reliable team collaborator focused on achieving results and adapting to changing needs. Well-versed in analytics, trend monitoring, and digital marketing tools.
Overview
3
3
years of professional experience
Work History
Social Media Intern
Saint Josephs Univ. Office of Learning Services
05.2024 - Current
- Boosted brand awareness by creating and scheduling engaging content across various social media platforms.
- Developed and executed social media campaigns for optimal reach, engagement, and growth.
- Created engaging content to catch the attention of students.
- Developed creative and unique campaign visuals, including videos, GIFs and images.
- Assisted in organizing online events, boosting audience engagement and participation.
Food Runner
III Guys
05.2024 - 08.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure the accuracy of orders, minimizing order errors and complaints.
Sales Associate
Five Below
06.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds per store policy.
Ice Cream Server
Yogurt City
05.2022 - 07.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Increased sales by suggesting popular flavor combinations and upselling toppings.
Education
Bachelor of Arts - Communications
Saint Joseph's University
Philadelphia, PA05-2026
Skills
- Proficient in Photoshop & Canva
- Proficient in Adobe Premiere Pro
- Social media posting & promotions: TikTok, Instagram, X
- Content writing
- Content curation
- Content scheduling
Accomplishments
- Dean's List Fall 2022-Present
- Awarded First Year Service-Learning Student Award
Languages
French
Limited Working
Timeline
Social Media Intern
Saint Josephs Univ. Office of Learning Services
05.2024 - Current
Food Runner
III Guys
05.2024 - 08.2024
Sales Associate
Five Below
06.2023 - 08.2023
Ice Cream Server
Yogurt City
05.2022 - 07.2022
Bachelor of Arts - Communications
Saint Joseph's University
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