Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Hollie

Chicago,IL

Summary

Experienced executive assistant with five years of proven success in supporting C-suite executives and managing complex administrative tasks. Skilled in calendar management, travel coordination, and office organization, with a strong ability to prioritize tasks and streamline workflows. Exceptional communication and problem-solving skills, dedicated to maintaining confidentiality and delivering high-quality support to facilitate efficient operations at all levels.

Overview

4
4
years of professional experience

Work History

Executive Assistant

NeighborWorks Sacramento
04.2023 - 10.2023
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Scheduled 30+ internal and external meetings across multiple time zones while managing calendars using Outlook to prevent conflicts.
  • Composed divisional correspondence and committee reports within 24+ hours, providing senior and board members with accurate information regarding the organization.
  • Attended bi-monthly board meetings, recorded minutes, and prepared reports for C-suite executives.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Organized and researched for fundraisers and community events.
  • Managed all aspects of catering needs for special events hosted by the organization.

Administrative Assistant

Davison Ironworks - Contracted
07.2022 - 03.2023
  • Oversaw office inventory activities, including ordering, requisitions, stocking, and shipping receiving.
  • Managed CRM database, including troubleshooting, maintenance, updates, and report generation.
  • Monitored the accuracy of data entry using excel.
  • Provided administrative support to a 30-member department, which helped facilitate crucial communication between senior management and employees.
  • Answered 30+ calls daily and processed mail, credit card, and check payments.
  • Monitored progress on projects assigned by upper management.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.

Executive Assistant

Woodwork Institute
03.2021 - 05.2022
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
  • Created and maintained up-to-date records related to customer accounts or financial transactions.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Monitored project budgets to ensure that resources were allocated efficiently.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Upheld strict timetables by maintaining accurate, balanced calendars.

Executive Assistant/Office Manager

Kabateck Strategies
04.2020 - 02.2021
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Conducted research on various topics as requested by executives or senior management personnel.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Followed proper accounting and bookkeeping procedures to support audits.

Education

Diploma -

Mt. Eden High School
Hayward, CA

Skills

  • Executive Support
  • Administrative Support
  • Office Management
  • Strong Problem Solver
  • Travel Arrangements
  • Advanced MS Office Suite
  • Schedule Management
  • Staff Management
  • Accounting
  • Critical Thinking

Timeline

Executive Assistant

NeighborWorks Sacramento
04.2023 - 10.2023

Administrative Assistant

Davison Ironworks - Contracted
07.2022 - 03.2023

Executive Assistant

Woodwork Institute
03.2021 - 05.2022

Executive Assistant/Office Manager

Kabateck Strategies
04.2020 - 02.2021

Diploma -

Mt. Eden High School

Similar Profiles

CREATE PROFILE
Courtney Hollie