Courtney Hoskyns
Spartanburg,SC
Summary
Accomplished Senior Practice Manager at Medical Group of the Carolinas, adept in strategic planning and operational efficiency. Excelled in enhancing patient access and care quality, growing the Senior Health program significantly. Skilled in staff development and regulatory compliance, I foster innovation and continuous improvement, ensuring high standards of healthcare for underserved populations. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Practice Manager
Medical Group of the Carolinas
01.2015 - Current
- Developed close working relationships with front office and back office staff.
- Boosted staff morale by offering constructive feedback and specific direction.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Consulted with healthcare professionals on business decisions.
- Supervise team of twelve providers
- Oversee accounting, budgeting, and financial reporting.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Helped to provide healthcare to those without a Primary Care Physician, many with socioeconomic barriers
- Helped acquire a grant that helps with funding of medication and supplies for patients in the Impact program
- Helped grow the Senior Health program from four nursing homes to now nine.
Education
Bachelor of Science - Healthcare Administration
Limestone University
05.2024
Skills
- Operational Efficiency
- Innovation and Creativity
- Staff Development
- Policy and procedure development
- Continuous Improvement
- Workflow Management
- Resource Utilization
- Marketing
- Employee performance
- Strategic Planning
- Strategic business planning
- Practice Management
- Human Resources
- Staff Management
- Regulatory Compliance
Certification
Certified Medical Coder
Licensed Practical Nurse
Timeline
Senior Practice Manager
Medical Group of the Carolinas
01.2015 - Current
Bachelor of Science - Healthcare Administration
Limestone University
Certified Medical Coder
Licensed Practical Nurse
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