Courtney Hughes (CJ)

• Facilitated support for individuals with disabilities, enhancing daily living skills and community integration.
• Developed tailored support plans based on individual needs, ensuring personalized care and engagement.
• Collaborated with interdisciplinary teams to coordinate services and resources for clients effectively.
• Mentored junior staff in best practices for client interactions and service delivery strategies.
• Liaised with community members, recommending resources and programs.
• Produced crisis management and intervention plans for communities in need.
• Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
• Tracked service activities and outcomes against outlined plans and goals.
• Coordinated with different service providers to meet clients' individual needs.

-Provided Weekly In-home visits to establish consistent and reliable relationship with Child and Families served.

-Completed ecological psycho-social assessments and treatment planning that establishes goals with the youth and family is provided.
Service is provided from an Eco-systemic perspective and addresses youth’s functioning in all domains.

-Service provision is action-oriented with treatment foster parents using “teaching” with youth to assist them in replacing negative behavior patterns with more adaptive behaviors.

-Developed structured and agenda-directed sessions to monitor progress on established goals.

-Managed a system that is established for each youth and involves a daily point system.

Treatment foster parents are provided with support and access to on-call staff 24 hours a day/7 days a week.

• Developed individualized care plans for foster children, ensuring alignment with their unique needs and goals.
• Facilitated training sessions for new staff on best practices in foster care management and child development.

• Provided individualized support to community members, enhancing their access to resources and services.
• Facilitated workshops and training sessions, promoting skill development and self-sufficiency among participants.
• Collaborated with local organizations to coordinate outreach programs, increasing community engagement and participation.
• Implemented feedback mechanisms to assess program effectiveness, driving continuous improvement in service delivery.
• Advocated for client rights and access to services within the community, strengthening support networks.
• Enhanced client well-being by providing personalized support and resources tailored to individual needs.
• Monitored client progress regularly, adjusting support strategies as needed based on evolving circumstances.
• Trained new staff members in best practices for community support work while promoting a culture of empathy and professionalism.
• Conducted assessments to determine clients'' needs, strengths, and potential barriers to success.

• Completed professional development courses, attended industry conferences and read current publications to maintain knowledge of updates to field.
• Utilized techniques such as behavior modeling and role-playing to improve interactions between students.
• Completed continuous assessments and documented updates to care to maintain current records.
• Conducted peer mediation sessions and conflict resolution groups.
• Modeled social, peer facilitation and peer training to achieve academic, social, emotional and behavioral goals.
• Monitored employee productivity to provide constructive feedback and coaching.
• Complied with company policies, objectives and communication goals.
• Coordinated employee schedules according to shift changes and availability.
• Provided ongoing training to address staff needs.
• Reviewed completed work to verify consistency, quality and conformance.
• Established and enforced clear goals to keep employees working collaboratively.
• Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
• Coached staff members to develop long-term career goals.
• Maintained positive working relationship with fellow staff and management.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
• Developed and implemented individualized behavior intervention plans for clients.
• Collaborated with multidisciplinary teams to assess client needs and progress.

• Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
• Developed and implemented transition services plan to facilitate movement from shelter to community.
• Adhered to established rules, ethical standards and codes of professional conduct conducive to positive treatment atmosphere.
• Collaborated with external agencies to meet the individual needs of shelter clients.
• Managed case load of up to fifteen clients in emergency shelter, providing comprehensive, community-based care.
• Maintained regular contact with clients by calling and visiting clients' homes.
• Referred client or family to appropriate community resources to obtain support for mental or physical illness.
• Monitored and evaluated client progress compared to measurable treatment and care plan goals.
• Collaborated with other professionals to assess client needs.
• Provided information to access financial assistance, legal aid or housing.
• Transported patients safely to social activities and doctors appointments.

• Provide one-on-one services to clients enrolled in the Behavioral Intervention program.
• Provide direct supervision at all times.
• Provide redirection and approved intervention strategies at all times.
• Engage client regularly in approved Bruce Perry trauma-informed brain stimulating activities.
• Adhere to the goals established in treatment plan.
• Adhere to family routines and structure, as established.
• Arrive at family home prior to beginning of shift to read the client log.
• Have open, honest communication with family, program manager and therapist.
• Complete required documentation prior to shift ending.
• Ensures adherence to all applicable county, state laws and other regulations.
• Participates in community liaison activities.
• Provides/oversees proper record keeping and documentation for all activities.
• Contributes to team effort by consulting with other professionals; accomplishing related results as needed.
• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Worked with Family Connections Center Staff to resolve emergency problems, improve operations and provide exceptional customer service.
• Organized and supervised games and other recreational activities to promote physical, mental and social development.
• Maintained compliance with company policies, objectives and communication goals.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Delegated tasks to others on B.I. team.

• Facilitate Family Support Team meetings while making decisions on the placement of the child.
• Initiate and complete family/child assessments that address safety, risks, family strengths and needs, domestic violence issues and any other socioeconomic needs relating to sound treatment planning.
• Make decisions regarding permanency goals, necessary services, and make recommendations to the court.
• Participate on related Care Management teams and Case Reviews of the client case load.
• Be available to meet the needs of the family (often outside of normal working hours).
• Direct, plan, arrange, and/or provide crisis intervention as needed.
• Testify on behalf of abused and neglected children in court.
• Assess risk of child abuse/neglect and ongoing safety of children.
• Assess child and family functioning, protective factors, family strengths, family needs, stressors and coping mechanisms.
• Engage families who may not want the service.
• Interact with community professionals as required including CD, CPS, MRDD, DYS staff, School personnel, and the DJO and other court personnel.
• Coordinate the implementation of client's individualized care plan.
• Implement the Wraparound process with each assigned client and/or family, obtain guardian signature on Release of Information, facilitate Family Support Team meetings, write individualized care plan, arrange/schedule child and family support providers, and monitor on-going coordination of the care plan implementation.

• Completing Community support assessments.
• Complete regular communication with family and referral sources.
• Request correspondence from past treatment.
• Establish Positive transition planning.
• Creation of extensive treatment planning.
• Supported clients in developing goals and social skills, improving individual wellness and productivity.
• Assisted in implementation of community support services in alignment with needs.
• Managed support services and fostered communication among social workers, clinical therapists, hospital staff and patients.
• Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
• Maintained compliance with company policies, objectives and communication goals.