Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Isitt

South Daytona

Summary

Extensive experience in customer service across diverse environments, including nursing homes, hospitality, businesses and aviation. Recognized for strong teamwork, positive attitude, and efficient service delivery. Proven ability to perform under pressure while maintaining professionalism and a clean appearance.

Overview

22
22
years of professional experience

Work History

Driver- Self Employed

Uber
Central Florida
05.2024 - Current
  • Provided safe and reliable transportation for passengers across various locations.
  • Navigated efficiently using GPS systems to optimize travel routes.
  • Maintained a clean and organized vehicle for passenger comfort.
  • Communicated effectively with passengers to enhance their experience.
  • Picked up meals from local restaurants, or dry goods and items, and dropped them off at residential and business customer locations.

Helper

Central Florida Auction Block
Daytona Beach
10.2016 - 12.2023
  • Wrapped, padded, and secured items to prevent damage during transportation.
  • Loaded and unloaded furniture and boxes during residential and commercial clean outs.
  • Arranged and organized merchandise for display.
  • Maintained inventory records for auction items and ensured proper documentation.
  • Assisted in collecting payments from successful bidders and issuing receipts.
  • Assisted in daily operations to run the business, whether getting things ready for a weekly in-house auction, or estate sale.

Server/General Kitchen Worker

Fresh Off The Hook
Deland
02.2013 - 01.2014
  • Provided exceptional customer service in fast-paced dining environment.
  • Took orders accurately and communicated them to kitchen staff promptly.
  • Ensured cleanliness and organization of dining area throughout shifts.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers on restaurant procedures and menu items.

Catering Server

River City Catering
Sanford
02.2012 - 09.2012
  • Set up and break down of events, charity functions, parties, and events.
  • Preparation of food for events.
  • Delivered breakfast and lunches, for example, to doctor offices and hospitals.
  • Ensured safety and adequate security for equipment and food during the duration of the drive.
  • During events, job duties consist of setting up, serving guests, and cleaning up. Ensuring that the food is hot and fresh.
  • Required for catering staff to set up a food serving area or create a buffet-style setup for guests to serve themselves. Pre-meal duties included table linen, silverware, and glassware.

Secretary

PFH Holdings 'Pellino, Ficka, Hamdam & Associates'
Deltona
04.2011 - 08.2011
  • Oversaw collections process to recover outstanding debts from clients.
  • Answered phones and directed them to the right co-workers.
  • Computer knowledge was a must: Microsoft Word, Excel, and PowerPoint.
  • Maintained filing systems, both electronic and physical, for easy retrieval.
  • Managed the operations of a debt collection agency until the closure of the business due to insufficient income.

Catering Server

Sodexo Food Service
Deland
03.2010 - 04.2011
  • Served food and beverages to guests at various events on campus at Stetson University.
  • Catered functions, social events, and lunches held on campus.
  • Transported prepared foods from kitchen to serving areas using carts or dollies.
  • Performed pre-event setup activities such as arranging chairs or tables in designated areas.
  • Restocked supplies such as beverages, condiments, plates or glasses when necessary.
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Cleaned up after events, including washing dishes and utensils used during meal service.
  • Provided excellent customer service throughout the duration of an event.
  • Managed multiple tasks simultaneously while ensuring accuracy and quality of work.

Stewardess

Continental Airlines 'Colgan Air'
Newark
12.2007 - 08.2008
  • Based in Newark, NJ, Colgan Air flew along the USA East Coast and somewhat inland as well.
  • As a flight attendant, I performed all necessary duties and trained on safety equipment on aircraft.
  • Greeted passengers and provided assistance with boarding procedures.
  • Ensuring safety in the cabin during flights, as well as briefing and demonstrating safety equipment to passengers.
  • Prepared and served in-flight snacks and beverages to passengers.
  • Ensured that cabin was clean and stocked with food, beverages and other items necessary for successful completion of flight.
  • Attended regular training sessions on aircraft safety protocols, customer service standards and operational procedures.
  • Certified food safety and CPR.

Dietary Aide

Woodland Towers/The Cloisters
Deland
05.2003 - 06.2005
  • Prepared nutritious meals according to dietary guidelines and resident preferences.
  • Assisted in serving meals and beverages to residents during dining hours.
  • Set tables before residents arrived to maintain meal plan productivity.
  • Served food and snacks according to planned menu and patients' diet orders.
  • Engaged with residents during meal times to enhance their dining experience.
  • Stocked supplies in dining areas as needed.

Education

High School Diploma -

Deltona High School
Deltona, FL
05-2006

Skills

  • Customer service
  • Effective communication
  • Attention to detail
  • Flexibility

Timeline

Driver- Self Employed

Uber
05.2024 - Current

Helper

Central Florida Auction Block
10.2016 - 12.2023

Server/General Kitchen Worker

Fresh Off The Hook
02.2013 - 01.2014

Catering Server

River City Catering
02.2012 - 09.2012

Secretary

PFH Holdings 'Pellino, Ficka, Hamdam & Associates'
04.2011 - 08.2011

Catering Server

Sodexo Food Service
03.2010 - 04.2011

Stewardess

Continental Airlines 'Colgan Air'
12.2007 - 08.2008

Dietary Aide

Woodland Towers/The Cloisters
05.2003 - 06.2005

High School Diploma -

Deltona High School

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