Courtney Jackson
Farmington,MO
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
General Manager
Anytime Fitness
Farmington, MO
05.2024 - Current
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Tattoo Shop Manager
Liberty Tattoo
Farmington, MO
03.2017 - 10.2024
- Oversaw shop layout and merchandise display, enhancing shopping experience.
- Maximized merchandising efforts by using displays, controlling signage and properly arranging sales floor and products.
- Prepared detailed reports on shop performance for senior management review.
- Improved cost control and staff efficiency to maximize profitability.
Education
High School Diploma -
Kirksville High School
Kirksville, MO05-2008
Skills
- Branding
- Advertising and marketing
- Sales
- Budget allocation
Timeline
General Manager
Anytime Fitness
05.2024 - Current
Tattoo Shop Manager
Liberty Tattoo
03.2017 - 10.2024
High School Diploma -
Kirksville High School