Courtney James
Union Mills,IN
Summary
Registered Nurse with a proven track record at Northwest Health, enhancing patient outcomes through expert wound care and efficient medical recordkeeping. Skilled in emergency response and care planning, demonstrating a commitment to healthcare excellence and patient education. Achieved significant improvements in patient care standards and satisfaction. Providing patient centered care in a safe and compassionate environment while promoting health and patient satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse
Northwest Health
01.2024 - Current
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Recorded details to keep patient charts updated.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Collaborated with healthcare team to communicate the care plans with the specialists' in regards to the patients condition.
Certified Medical Assistant
Northwest Health
04.2018 - 12.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
Sales Manager
Hanna Andersson
05.2014 - 03.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Education
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Indianapolis, IN12.2023
Associate of Applied Science - Medical Assisting
Ivy Tech Community College of Indiana
Indianapolis, IN08.2017
Associate of Science - Health Care Specialist
Ivy Tech Community College of Indiana
Indianapolis, IN08.2017
High School Diploma -
Laporte High School
La Porte, IN05.2014
Skills
- Chart updating
- Healthcare billing
- Diabetes management
- Emergency Response
- Care Planning
- Medical assessment
- Medical Recordkeeping
- Critical Care
- Wound Care
- Performing EKGs
- Supply Restocking
- Medication and IV administration
Certification
- PALS - Pediatric Advanced Life Support
- BLS - Basic Life Support
- ALS - Advanced Life Support
- Billing and Coding
- CMA - Certified Medical Assistant
- Healthcare Specialist
Timeline
Registered Nurse
Northwest Health
01.2024 - Current
Certified Medical Assistant
Northwest Health
04.2018 - 12.2023
Sales Manager
Hanna Andersson
05.2014 - 03.2018
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Associate of Applied Science - Medical Assisting
Ivy Tech Community College of Indiana
Associate of Science - Health Care Specialist
Ivy Tech Community College of Indiana
High School Diploma -
Laporte High School
- PALS - Pediatric Advanced Life Support
- BLS - Basic Life Support
- ALS - Advanced Life Support
- Billing and Coding
- CMA - Certified Medical Assistant
- Healthcare Specialist
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