Courtney Jansen
Lenexa,KS
Summary
Hardworking employee enthusiastic about learning Paralegal field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Delivery Driver/Dispatcher
Dream Logistics
07.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
CDMX Logistics
07.2022 - 07.2023
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Education
No Degree - Certificate in Paralegal Studies
Johnson County Community College
Overland Park, KS05.2024
Associate of Arts - Administration of Justice
Johnson County Community College
Overland Park, KS05.2020
Skills
- Critical thinking
- Handling pressure
- Leadership
- Problem solving
- Microsoft Office Suite
- 60 wpm typing speed
- GPS Navigation
- Commercial driving
- Route Management
- Loading and unloading
- Clean Driving Record
- Local routes understanding
- Adaptability
Personal Information
Title: Paralegal
Timeline
Delivery Driver/Dispatcher
Dream Logistics
07.2023 - Current
Delivery Driver
CDMX Logistics
07.2022 - 07.2023
No Degree - Certificate in Paralegal Studies
Johnson County Community College
Associate of Arts - Administration of Justice
Johnson County Community College
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