Courtney Jefferson

Accurately record P&L, hedge, and conduct balance sheet reconciliations for the Investment Bank and Capital Markets product control team for commission and/or advisory fees that relate to the Private Fund Group product. Owned and reconciled AR and AP balance sheets accounts related to Equities and High Yield Capital Markets fees and expenses.

• Maintain accurate records of all transactions in accordance with GAAP principles.
• Review agreements to verify fees and ensure P&L appropriately reflects in the firm’s system.
• Complete month-end and year-end close activities such as preparing journal entries and account reconciliations.
• Provide month over month variance commentary on an as needed basis.
• Complete external audit requests for the Private Funds Group product. Ensure all work is SOX compliant and all internal controls are properly followed each month.
• Create detailed report for Front Office outlining YTD revenue for clients.
• Perform necessary GLAO month end sign off and complete supervisory Level 1 month end tasks.

Supervised staff of 4 direct reports while focusing on operational excellence in efficiency, accuracy, and client service. Ensured key performance and risk indicators were within departments target levels. Generated monthly metrics that highlighted month over month performance changes and disseminated to Senior Management. Lead and participated in departmental strategic and tactical projects.

• Reviewed control reports to ensure that all required administrative actions were appropriately reflected in the firms systems
• Assisted team with reconciling disputes as well as partnered with internal departments to ensure trade disputes were appropriately resolved.
• Maintained regular performance appraisals for staff through verbal and written review programs.
• Produced test scripts and performed UAT testing to ensure new applications and/or system enhancements did not negatively impact day to day operations.
• Trained 40+ analysts to service and reconcile syndicated loans in Raleigh, New York, India, and Poland
• Instrumental in creating and maintaining standard operating procedures for the department.
• Compiled quarterly documentation to validate transactions processed were in adherence with SOX requirements as well as collated financials, payments, and schedules sent annually to internal and external auditors.

Managed a complex syndicated loan portfolio of 120, high volume accounts with daily activities such as loan conversions, principal payments, interest, and adjustments valued at more than $5 billion.

• Streamlined day to day process by going paperless and suggested department use Wall Street Office as workflow tool.
• Ensured timely execution of client requests to meet contractual agreed terms on draw downs, repayments, rollovers, wire transfers, and investigations.
• Accurately billed and collected fees, interest, and principal amortization on member accounts.
• Researched and resolved discrepancies and unsettled items as per agreed terms.
• Recommended resolutions to discrepancies and provided detailed explanations that included front to back implications.

Managed a portfolio of more than 20 syndicated loans worth more than $1 billion for external clients, while collaborating with front, middle, and back office teams regarding trade processing and confirmation, settlements, fail and risk management. Monitored daily control reports.

• Co-authored department’s first Standard Operations Procedure manual.
• Established ongoing communications with clients on available loan options, interests and fees payable as well as advised syndicate members of loan commitments and receivables.
• Ensured that all payments were appropriately remitted to either client or syndicate group.
• Authorized trades by confirming lender positions and signed off on related documents.