Courtney Johnson
Pickens
Summary
Dynamic professional with experience as a Substitute Teacher at Kelley Education, excelling in classroom management and relationship building. Recognized for fostering student engagement and creating a positive learning environment. Proven ability to enhance customer satisfaction as a Manager at Hardee’s by resolving disputes and maintaining high-quality service delivery.
Overview
2014
2014
years of professional experience
Work History
Substitute Teacher
Kelley Education
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Manger
Hardee’s
06.2011 - 06.2013
- Reconciled cash drawers and safe daily.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Pickens High School
Pickens, SC06.2011
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
Timeline
Manger
Hardee’s
06.2011 - 06.2013
Substitute Teacher
Kelley Education
High School Diploma -
Pickens High School
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