Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Johnson

Comfort

Summary

Expert in time management and proactive problem-solving, driving operational efficiency and fostering repeat business. I am committed to bringing a positive attitude that align with your standards and eager to learn continuously. I adapt to any atmosphere while still encouraging creativity and good sportsmanship. I am confident in my abilities to provide excellent service, adapt quickly and to contribute to a high performing real estate team.

Overview

5
5
years of professional experience

Work History

Housekeeper

Mariposa Home Organizer
02.2023 - Current


  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.

Hostess

Buffalo Wild Wings
05.2021 - 08.2021


  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of services.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Advised customers about special offerings and menu items to help drive sales.

Flooring Installer

Turtle Creek Services
05.2020 - 01.2021

  • Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
  • Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
  • Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
  • Meticulously followed manufacturer guidelines during product installation processes ensuring long-lasting results that met warranty requirements.
  • Assisted clients in selecting the most suitable flooring options for their needs, budgets, and preferences.
  • Continuously updated knowledge on current trends in the industry, applying innovative techniques and technologies when applicable for better results in each project undertaken.
  • Improved team performance, leading by example and setting high standards for quality and professionalism in flooring installation.
  • Increased repeat business by establishing trust through transparent communication and reliable service delivery.
  • Operated hand tools and machines to cut material and achieve proper fit around obstructions.

Education

High School Diploma -

Comfort High School
Comfort, TX

Skills

  • Collaborative teamwork
  • Attention to detail
  • Exceptional customer service
  • Social media
  • Discipline
  • Active learning
  • Critical thinking
  • Complex problem -solving
  • Cleaning and maintenance
  • Reliability
  • Time management
  • Goal oriented
  • Negotiating

Timeline

Housekeeper

Mariposa Home Organizer
02.2023 - Current

Hostess

Buffalo Wild Wings
05.2021 - 08.2021

Flooring Installer

Turtle Creek Services
05.2020 - 01.2021

High School Diploma -

Comfort High School

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