Courtney Johnson
Chicago,IL
Overview
4
4
years of professional experience
Work History
Cashier & General Team Member
T.J. Maxx
Chicago, IL
09.2024 - Current
- Process customer transactions accurately using POS systems while maintaining efficiency during high-volume shifts
- Assist customers with product selection, store navigation, and rewards enrollment
- Stock, tag, and organize merchandise to maintain sales floor standards and operational flow
Shift Lead
Street Hawk Food Truck
Iowa City, IA
09.2023 - 05.2024
- Led daily operations in a fast-paced food service environment, balancing order intake, cash handling, and food preparation
- Trained and supported new team members on workflow, customer service, and safety procedures
- Coordinated with team members to streamline order processing and reduce service delays during peak hours
Restaurant Hostess
Piccolo Buco
Oak Brook, IL
05.2022 - 08.2023
- Managed guest flow and reservations to optimize seating and minimize wait times
- Coordinated with kitchen and service staff to maintain smooth service operations
- Assisted in training new host staff, contributing to improved efficiency and guest experience
Education
Bachelor of Arts - Political Science
University of Iowa
Iowa City, IA12-2025
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Data analysis & research methods
- Academic and professional writing
- Project coordination & event planning
- Customer service & public-facing communication
- Conversational Spanish
Relevant Academic Experience
- Analyzing Political Data: Conducted quantitative and qualitative analysis of political datasets to evaluate trends in voter behavior, identity, and public opinion
- Politics of Race: Examined U.S. racial politics through legislation, court decisions, and social movements, analyzing impacts on inequality and political representation
- African American Studies Coursework: Studied Black political thought, cultural production, and social movements using historical, cultural, and media analysis; strengthened research, critical reading, and analytical writing skills
Timeline
Cashier & General Team Member
T.J. Maxx
09.2024 - Current
Shift Lead
Street Hawk Food Truck
09.2023 - 05.2024
Restaurant Hostess
Piccolo Buco
05.2022 - 08.2023
Bachelor of Arts - Political Science
University of Iowa