Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Jones

Houston

Summary

Seeking an entry level customer service position where my strong written and verbal communication skills are well utilized.

Overview

5
5
years of professional experience

Work History

Cashier

San Jacinto College
09.2021 - Current
  • Operates a register and handles cash and credit card transactions
  • Greet and assists customers while anticipating their needs
  • Count, organize, and balance cash drawer
  • Fill out the cashier slip and make deposits
  • Adheres to cash handling policies and procedures
  • Ensures security of company assets
  • Maintains excellent customer service and positive attitude towards guests, customers, co-workers, etc
  • Other duties and tasks as assigned by manager

Owner

Treats by CJ
02.2021 - Current
  • Bakers produce cakes, pastries, and breads
  • Their duties Include: combining ingredients after strict measurements, testing new recipes, developing recipes, decorating cakes, and maintaining the baking area clean, complying with sanitation rules, and checking ingredient freshness and availability

Retail Sales Associate Cashier

Trudy’s Hallmark
03.2024 - Current
  • Provides WOW! Customer Service
  • Ensures assigned store tasks are completed in a timely manner on assigned shift
  • Operates cash registers and follows established cash handling procedures
  • Follows company policies and loss prevention procedures

Team Member

Dairy Queen
02.2020 - Current
  • Took customer orders, maintains fast, accurate service and positive guest relations
  • Operated grill and sandwich maker in efficient and safe manner
  • Greeted customers with smile and provided hospitality
  • Communicated with team members and customers in a professional and courteous manner

Education

Pastry -

San Jacinto College
Pasadena, TX

High School Diploma -

KIPP SUNNYSIDE HIGH SCHOOL
Houston, TX
01.2021

Skills

  • Quick learner
  • Customer service
  • Patience and empathy
  • Cleanliness and hygiene
  • Cash handling accuracy
  • Goal-oriented mindset
  • Dependability
  • Customer engagement
  • Stock replenishment
  • Customer support
  • Payment processing
  • Store maintenance

Timeline

Retail Sales Associate Cashier

Trudy’s Hallmark
03.2024 - Current

Cashier

San Jacinto College
09.2021 - Current

Owner

Treats by CJ
02.2021 - Current

Team Member

Dairy Queen
02.2020 - Current

High School Diploma -

KIPP SUNNYSIDE HIGH SCHOOL

Pastry -

San Jacinto College

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