Courtney Jordan
Bella Vista,AR
Summary
Diligent Childcare Assistant Director with 14 years of experience directing enrichment activities, curriculum and caring for children in licensed childcare facility. Oversees staff and operations to meet Arkansas licensing standards and contract requirements resulting in successful inspections and monitoring reviews. Cultivates safe and nurturing environment for children while maintaining profitability and business growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Director
Mary's Little Lambs Preschool
05.2013 - Current
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
- Led team of 25-30 professionals in special projects and daily operations.
- Oversaw purchasing and organization of kitchen inventory.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
- Established team priorities, maintained schedules and monitored performance.
- Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Led professional development workshops on topics such as classroom management, differentiated instruction, and assessment strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
- Designed individualized learning plans tailored to each student''s unique needs and goals.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed strong relationships with community partners to enhance educational opportunities for students.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Lead Teacher
Mary's Little Lambs Preschool
01.2010 - 05.2013
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.
- Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
- Served as a member of the school''s leadership team, participating in strategic planning efforts aimed at continuous improvement initiatives.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Supported student physical, mental, and social development using classroom games and activities.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Kitchen Manager
Lonestar Steakhouse
09.2006 - 12.2009
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Utilized advanced culinary techniques to create visually appealing dishes that delighted guests while maintaining the highest of quality standards.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
Service Manager
Texas Roadhouse
10.2004 - 10.2006
- Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Implemented strategies to increase customer service satisfaction ratings.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
- Hired, trained and supervised team of service staff members to meet business goals.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Resolved customer complaints in professional and timely manner.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Monitored inventory levels and placed orders to replenish stock.
Education
Middle School Licensure - Middle Level Education 4-8
Harding University
Searcy, ARBachelor of Arts - History
University of Central Arkansas
Conway, ARMaster of Arts - Early Childhood Services
Arkansas State University
Jonesboro12.2024
Skills
- Staff Coordination
- Program coordination
- Staff Management
- Shift Scheduling
- MS Office
- Needs Assessment
- Operations Management
- Performance reviewing
- Staff Development
Certification
American Red Cross CPR & First Aid Instructor
Affiliations
- AECA
- NAEYC
Timeline
Assistant Director
Mary's Little Lambs Preschool
05.2013 - Current
Lead Teacher
Mary's Little Lambs Preschool
01.2010 - 05.2013
Kitchen Manager
Lonestar Steakhouse
09.2006 - 12.2009
Service Manager
Texas Roadhouse
10.2004 - 10.2006
Middle School Licensure - Middle Level Education 4-8
Harding University
Bachelor of Arts - History
University of Central Arkansas
Master of Arts - Early Childhood Services
Arkansas State University
Similar Profiles
Shuran JiaShuran Jia
Early Childhood Educator Assistant at Mary's Little Lambs Day CareEarly Childhood Educator Assistant at Mary's Little Lambs Day Care
Jenith SierraJenith Sierra
Childcare Provider at Mary's Little Lambs Day CareChildcare Provider at Mary's Little Lambs Day Care
Mary MartinMary Martin
Lead in 3 Year Olds at Mary's Little LambsLead in 3 Year Olds at Mary's Little Lambs
Jadon CavnessJadon Cavness
Missouri National Guard at State of MissouriMissouri National Guard at State of Missouri
Angelina WalkerAngelina Walker
Cashier at BurlingtonCashier at Burlington