Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Karp

Salt Lake City,UT

Summary

I am a results-driven professional with a passion to learn and build long-lasting relationships. I love a challenge and the victory that comes with it. I have an outstanding record in delivering high customer satisfaction within demanding and ever-changing environments.

Overview

11
11
years of professional experience

Work History

Sales Development Representative

NICE inContact
Sandy, UT
05.2023 - Current
  • Analyzed performance metrics to assess effectiveness of sales initiatives.
  • Maintained an up-to-date database of prospects and clients.
  • Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
  • Prepared weekly reports on sales activity for management review.
  • Attended educational workshops to stay abreast of new developments in the field.
  • Collaborated closely with colleagues from different departments on cross-functional projects.
  • Generated new prospects and nurtured existing prospects through outbound phone calls and emails.

Sr. Credit Consultant

Progrexion
Salt Lake City, UT
01.2017 - 04.2023
  • Remained a top sales rep for the company throughout my employment.
  • Delivered high customer satisfaction and helped thousands of people start their journey to getting their credit where they wanted/needed it to be so that they could achieve their financial goals.
  • Had to continually adapt to ever-changing rules and regulations and maintained self-motivation and a drive to succeed due to commission-only based pay.

Inside Sales Representative

ClearLink
West Valley City, UT
10.2014 - 06.2016
  • Remained #1 throughout the entire 4-month Vegas competition.
  • Consistently won several prizes and competitions throughout my employment including a fully paid trip on a company cruise to Mexico, a trip to Las Vegas and much more!!
  • Took inbound and outbound calls to try and retain client's business and upsell packages.

Sales Account Executive

AAPC
West Valley City, UT
12.2013 - 08.2014
  • Continuously remained one of the top 3 sales reps in my department.
  • Customized training packages for medical coders, auditors, and medical billing certifications.
  • Took inbound and outbound calls from current and prospective AAPC members while building report and strong relationships.

Corporate Trainer

Summit Consulting Partners
Salt Lake City, UT
03.2013 - 12.2013
  • Conducted small leadership presentations in front of about 35-60 employees on a weekly basis.
  • Personally met and consulted with existing and prospective customers and conducted brief presentations.
  • Was chosen to help open the new office in Utah.
  • Interviewed/Recruited/trained new hires and overlooked the progress of new hires while offering coaching/support as needed.
  • Consistently reached sales goals and was ranked the #1 sales rep out of 450 reps throughout the country!

Education

Bachelor of Science - Psychology

Arizona State University
Tempe, AZ
12.2011

Skills

  • Knowledge and experience with: Salesforce, LOTS, Five9, inContact, Dropbox, Verint, Avaya, Citrix, Sightcall, MS Teams, MS Word, MS Excel, MS Access, MS PowerPoint, Outlook, Merlin, ACT, MyHr, and VoIP technology
  • Recruiting, Sales, Sales Coaching, Team Leadership, Team Management, Communication, Attention to detail, Negotiation

Timeline

Sales Development Representative

NICE inContact
05.2023 - Current

Sr. Credit Consultant

Progrexion
01.2017 - 04.2023

Inside Sales Representative

ClearLink
10.2014 - 06.2016

Sales Account Executive

AAPC
12.2013 - 08.2014

Corporate Trainer

Summit Consulting Partners
03.2013 - 12.2013

Bachelor of Science - Psychology

Arizona State University

Similar Profiles

CREATE PROFILE
Courtney Karp