Courtney Karpovich
New Milford,NJ
Summary
Highly motivated individual with background in recruiting, candidate evaluation, team management and training. Hardworking, efficient and organized with excellent employee engagement engagement skills. Seeking a recruiting position so as to leverage my skills to ensure clients a successful and strategic hiring process.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Abercrombie kids
Paramus, NJ
08.2023 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Managed visual merchandising, maintaining standards and elevating customer experience.
- Developed strategies for increasing sales and improving customer service.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Receptionist
Honda of Tenafly
Tenafly, NJ
02.2023 - 07.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
Brand Representative
Hollister
Paramus, New Jersey
05.2021 - 02.2023
- Communicated product value, quality and style to educate and entice potential customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Provided customer service using extensive knowledge of fashion.
- Rang up customers by processing cash and credit payments to complete sales transactions.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Completed floorsets, filled floor, and rang up customers.
Intern at WLFR Radio Station
Stockton University
Galloway, New Jersey
09.2021 - 12.2021
- Played music tracks from playlists provided by station management.
- Read prepared scripts for radio and television shows.
- Operated studio equipment and produced show advertisements.
Cashier
Stop & Shop
Dumont, NJ
03.2017 - 01.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Arts - Communications
Stockton University
Galloway, NJ05.2022
High School Diploma -
Dumont High School
Dumont, NJ06.2018
Skills
- Great written and oral communication skills
- Persuasive selling
- Product demonstration
- Display set up and arrangement
- Dependable and cooperative
- Proficient in Microsoft Word and PowerPoint
- Recruiting and interviewing
- Problem-Solving
- Team player with positive attitude
Timeline
Assistant Manager
Abercrombie kids
08.2023 - Current
Receptionist
Honda of Tenafly
02.2023 - 07.2023
Intern at WLFR Radio Station
Stockton University
09.2021 - 12.2021
Brand Representative
Hollister
05.2021 - 02.2023
Cashier
Stop & Shop
03.2017 - 01.2018
Bachelor of Arts - Communications
Stockton University
High School Diploma -
Dumont High School
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