Courtney Keiser

As an apprentice horse trainer, I have acquired knowledge of different horse breeds and their unique characteristics, allowing for versatile training approaches, as well as experiencing riding several different breeds and disciplines. I have improved my riding skills in doing so and through consistent practice under the guidance of professional trainers, enhancing my overall effectiveness and skill as an apprentice. I have handled young and inexperienced horses with patience and care during training sessions, encouraging trust. I work 8 hours doing a plethora of different exercise routines for horses, promoting physical fitness and overall health, while providing feedback on performance.

I have supported stable management tasks such as feedings, and maintaining equipment cleanliness, sanitizing bits and stall ties after every horse, promoting a healthy environment. I have participated in ongoing education opportunities to expand my knowledge of equine behavior, as well as discipline practices. I get along super well with other coworkers to maintain a safe, fun, and efficient work environment, and ensuring the best results in our training.

As a General Manager at Dutch Bros, I managed cash counting, till setting, and bank runs, as well as, employee hiring, reviews, and training, schedules, and stock orders. I developed and implemented strategies to increase sales as well as ideas for overall shop efficiency.

I was very flexible with accommodating working with other locations as needed, also managing a diverse team of workers, enabling a positive, fun work environment and high employee satisfaction.

I was able to build strong relationships with customers, co-workers, and other managers to ensure long-term success and loyalty for the company.

I was efficient in coaching and mentoring co-workers on working principles, shop practices, company procedures, and technology systems. In doing so, I established comprehensive employee training programs to develop their skills, improve productivity, and maintain compliance with shop regulations.