Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Courtney Key

Lansing,IL

Summary

Dynamic and dedicated PCT/AA with a proven track record at DaVita, excelling in patient care and education. Recognized for exceptional communication and problem-solving skills, adept at multitasking in fast-paced environments. Committed to continuous improvement and fostering teamwork, while efficiently managing patient needs and operational tasks.

Overview

16
16
years of professional experience

Work History

PCT/AA

DaVita Kenwood Home/PD
07.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Navigated to different locations as the PCT/AA ie... Beverly, Kenwood ICHD, Loop
  • Reorganizing the file system
  • Ensuring that the facility is up to code with all safety regulations.
  • Draw labs, get patient vitals, patient signatures for consents
  • Answer phones, take messages, reply to emails
  • Order medications and office supplies

PCT/AA/Preceptor/Master Cannulator

DaVita Woodlawn
11.2009 - 08.2024
  • Volunteered personal instruction and training to medical students through job shadowing and professional development.
  • Assessed student performance regularly, adjusting teaching strategies as needed to ensure academic progress.
  • Cannulation of patients that are difficult to cannulate
  • Ordering supplies need for patients to receive dialysis
  • Participated in Core Team Meetings FHM Meetings
  • Handled the Admission process and the Travel arrangement of patients.
  • Maintain the patients and Teammate files
  • Organized the Stock Room
  • 4 to 1 ratio as a PCT dialyzing patients
  • Educating patients on dialysis modalities
  • Multi tasking the patients needs, teammate needs, facility needs
  • Operating the different systems ie....CWOW, REGGIE. IVY ,PHAROS, EQRS, teammate digital files, iProc, Coupa, PPS

Education

Associate of Applied Science - Diaylsis Technician

Malcolm X Community College
Chicago, IL
08-2009

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Active listening
  • Problem resolution
  • Decision-making
  • Verbal communication

Accomplishments

I have also completed the SPARK program at Davita.

Timeline

PCT/AA

DaVita Kenwood Home/PD
07.2024 - Current

PCT/AA/Preceptor/Master Cannulator

DaVita Woodlawn
11.2009 - 08.2024

Associate of Applied Science - Diaylsis Technician

Malcolm X Community College

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