Summary
Overview
Work History
Education
Skills
Contact
Education and Training
Work Preference
Timeline
SeniorSoftwareEngineer

Courtney Kilgore

Customer Service/Office Worker
St Louis,MO

Summary

Dynamic and results-oriented professional with extensive experience in logistics and customer service at Amazon Fulfillment Center. Excelled in order fulfillment and materials handling. Focused and dedicated insurance professional with several years of experience providing superior customer service and rates for policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Amazon Fulfillment Center
St. Louis, Missouri
07.2023 - 06.2024
  • Packed boxes and stock using organizational guidelines.
  • Operated scanners, computers, and other equipment to track orders.
  • Maintained accurate inventory records using computerized tracking systems.

Special Needs Bus Monitor

Student Transportation of America, STA
St. Louis, Missouri
03.2022 - 04.2023
  • Seated students and secured seatbelts, harnesses or other protective devices.
  • Assisted disabled passengers with boarding, exiting and safely storing mobility aids.
  • Monitored student behavior on the bus to ensure safety of all passengers.
  • Loaded and unloaded individuals in wheelchairs using motorized lift and securing wheelchair in place.
  • Monitored students during route to maintain bus safety.
  • Recorded incidents or injuries and reported to professionals for resolution.

Remote Insurance Agent

Reliance Insurance
St. Louis, Missouri
01.2021 - 02.2023
  • Responded to customer inquiries and problems to promote great service.
  • Facilitated continuing service by processing changes in beneficiaries and analyzing policy loan applications.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Gathered detailed information from customers prior to offering quotes or making recommendations.
  • Provided customers with information regarding plan features, pricing, and availability.

Education

High School Diploma -

McClure South Berkeley
05-2020

Skills

  • Order fulfillment
  • Record preparation
  • Materials handling and transport
  • Picking and packing

Self-motivated and disciplined

Clear communication

Attention to detail

Punctual and dependable

Data entry

Time management

Verbal and written communication

Shipment unpacking

Able to lift and carry 50 lbs

Barcode scanning

Basic computer proficiency

Labeling and sorting

Contact

St Louis, MO 63138

Education and Training

other,St Louis, MO

Work Preference

Work Type

Full TimePart TimeInternship

Work Location

Remote

Important To Me

Career advancementWork-life balanceHealthcare benefitsWork from home optionFlexible work hoursPersonal development programs

Timeline

Warehouse Worker

Amazon Fulfillment Center
07.2023 - 06.2024

Special Needs Bus Monitor

Student Transportation of America, STA
03.2022 - 04.2023

Remote Insurance Agent

Reliance Insurance
01.2021 - 02.2023

High School Diploma -

McClure South Berkeley

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Courtney KilgoreCustomer Service/Office Worker